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My GE Profile Prodigy washer will only wash on Fast/Normal setting, which means that most of our clothes are getting

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Old 09-27-2011, 02:19 PM
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Default GE Profile Prodigy - stuck on Normal/Fast
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My GE Profile Prodigy washer will only wash on Fast/Normal setting, which means that most of our clothes are getting pretty ragged. I couldn't even figure out how to get to the motor. Any ideas on how to fix this would be appreciated.

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Old 09-29-2011, 06:16 PM
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If you will post a model number someone may be able to help you, or at least point you towards a service manual.

GE will not release tech data to anyone except GE authorized techs, but this site here

Search Form - ApplianceDigest.com

may have a manual for your model. You will have to joint but it is free, as are the downloads.

Youy may also find you can purchase a manual for your machine at a small cost on various sites.
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Old 09-30-2011, 07:16 AM
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The model number is WNSE4200AWW, but I don't think that matters much.

And I didn't explain the problem very well. Like all of the GE washers, the control panel has four "Custom Care Speed" settings: Normal/Fast, Normal/Slow, Gentle/Slow, and Gentle/Fast. Regardless of where we set the dial, the machine operates on Normal/Fast. That is, we can't get it to run a gentle cycle.
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Old 09-30-2011, 08:58 AM
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Try replacing the control unit. The fact that the machines operates in the normal/fast mode suggests it is a control unit issue.
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