[paul]

Hi there!
The washing machine does not pump the water out.
Previously I had the entire draining coming from upstairs plugged with fiberglass fibers by some idiot..
I forced the water with the water hose from the roof , under pressure and I guess before the system got unplugged some fiber glass and dirty water went thru the evacuation hose from the washing machine, inside the washing machine.
I found about a fist full of fine fiberglass on the bottom of the drum.
Also I run the washing machine after I cleaned it out ,and it drained OK, Now it did not drain.
What could be plugged?
The water pump?
or there is a filter like a sieve somewhere that got plugged up?

[Matt / APP Team]

The model number is incomplete but I will provide a link to give you a view of a similiar washer.

Click:Model WCCD2050Y0WC

Please get the complete model and serial numbers before ordering parts.

First make sure you have the drain professionally cleaned. As for the washer open it up and remove the hoses and make sure they are clean and clear. Make sure there is no material left in the tub, also make sure the material didnt come from the washer (tub damage). When you get to the pump make sure you pull it out and clean the housing where the hoses attach, also get a flashlight and make sure the impeller in the housing is not damaged or wound up with fibers. Once everything is sparkly clean put it back together and test it. If it doesnt drain, check to see if the pump is getting proper voltage if it is and the pump still won't work then the pump is probably bad.

Here is the information on the pump used on that series: Part Details - GEH Pump and motor assembly, part number: AP3160348

[paul]

Thanks Matt!
Problem solved!
It took me a while to figure how to open the damn thing, with that fake lock in the front, and no screws to remove the front cover...
I pushed my screwdriver in between pannels, and it opened!
The water pump had fibers at the exit chamber.
Cleaned it out and everything is basck to normal.
Thanks again,
Paul