[wmrbwell]

I have had this washer for about 3 1/2 years, no problems till now.
When I start the wash cycle water fills the bleach dispenser also.
Everything else seems to work fine wash, rinse, spin. I can't use the bleach because of this.

[Gene]

In order to give the most accurate advise I need the complete model number of the washer.

Gene.

[wmrbwell]

It is MOD MAH6500AWW. I was at work and didn't have that on my first post.

[Gene]

Most likely the problem is a shorted bleach solenoid on the dispenser water valve (#14 on the control panel & top break down diagram) or a shorted control board (#17 on the control panel & top break down diagram).

You can find more specific instructions in the service manual.

- The part number for the dispenser water valve AP3464761

- The part number for the main control board AP3449382


- Here are the break down diagrams for the Maytag Neptune washer Model MAH6500AWW

Gene.

[jjrapp]

I'm having the same problem, but my Maytag Neptune model number is MAH3000AWW. The parts diagram doesn't seem to show a solenoid for this model. Which part is the most likely culprit and which components must be removed in order to access it? Any suggestions would be greatly appreciated.

[Gene]

jjrapp,

Most likely the problem is a bad wax motor in the dispenser. This part does not come separate and you have to replace the whole dispenser assembly.

- The part number for the dispenser assembly is AP252043

Here are the break down diagrams for the Maytag Neptune washer Model MAH3000AWW

Gene.

[jjrapp]

Thanks for the quick reply. Now I can't figure out how to access the dispenser assembly. The top cover seems to be held down by the top cover spacers and the corner braces. Perhaps I have to remove the door and the shroud brackets first? Or is there a quick release for the top cover?

[Gene]

You can find the complete instructions in the Service manual.

Gene.

[jjrapp]

The linkage between the wax motors and the rotary nozzle had a fair amount of calcification build-up. After cleaning that area, the dispenser now works just fine. Thanks for the help!

[Gene]

We're glad you were able to fix it.

Gene.