Either your model number is not correct or this is not a U. S. residential machine, so right now we cannot really help because we don't know what machine you have.

Ok, take off the front panel by taking out the two screws at the bottom and swinging the front panel off.

That will get you access to the machine and you may be able to see the problem.

Good luck, hope this helps.

OK, I just fixed it. But I don't know how! : ) I tipped up the lid and looked aorund. Nuthin. Then I restarted it and it worked fine. The only things I did were to take off and reinstall the same belts (they seemed good shape). And I also rotated the big "hub" thing in the center under the tub and I rotated the big wheel pulley under the machine. I turned it both ways. One way it turned smoothly, the other way it didn't some grinding. Maybe the big hub also did that -- kind of smooth (but firm-hard to move) in one direction but maybe grindy in the other direction. The only thing I can think of is that it had skipped cycles somehow and was trying to do a final spin with a full tub of water at first. The tenant who reported it left some water in the bottom. Maybe he overloaded it and it was too heavy in the final spin and then, as he reported, it smoked and stopped (shut off). Then when I went to test it at first it might've tried to restart where it left off -- but, no, it filled the tub with water when I tested it then it started making a burning smell right away. Well, whatever it was it worked great the two times I tried it just now. I felt the pulleys carefully while they were spinning and they weren't getting hot. No smells. ? I should've remembered to notice what cycle it started on when I did my test -- no, it filled the tub -- maybe the tub was on the first fill cycle and the motor on the final spin? Oh well... We'll see how it goes... JP