[lisamollett]

my washer was fine one day then the next it will not fill with water. the lights come on and then a few secnods later the unit cuts off. I replaced the water valve part and it did not fix the problem. We filled it with water to see if it would wash or spin it will not. What would be the next part to replace?

[Joe / APP Team]

Originally Posted by lisamollett

my washer was fine one day then the next it will not fill with water. the lights come on and then a few secnods later the unit cuts off. I replaced the water valve part and it did not fix the problem. We filled it with water to see if it would wash or spin it will not. What would be the next part to replace?

Lisa,

You need to check and make sure the door lock assembly locks and stays locked, and is sending the circuit to the control. If the control does not see the door open and close, or a circuit that the door is locked, it will shut itself off after a few minutes.

[lisamollett]

Thanks
When i push the start button the door light comes on and the door is locked but just about a minute later the unit shuts off and the door is unlocked i can open it immediately. we have had some trouble with the door not shutting and there is a growling sound and you have to open the door again and reshut it to get the washer to wash. I will order the door lock assembly

[Joe / APP Team]

Originally Posted by lisamollett

Thanks
When i push the start button the door light comes on and the door is locked but just about a minute later the unit shuts off and the door is unlocked i can open it immediately. we have had some trouble with the door not shutting and there is a growling sound and you have to open the door again and reshut it to get the washer to wash. I will order the door lock assembly

Lisa,
That's a good place to start, and could be the whole issue.

Let us know what or how it goes.

Good Luck and Thanks,