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GE Profile Washer only spins for 2 seconds, then stops, then smokes

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Hello, GE Profile Washer, model# WNSB8060B0WW , is not spinning correctly. In dry & spin mode, it will start spinning

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Old 04-01-2009, 02:15 PM
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Default GE Profile Washer only spins for 2 seconds, then stops, then smokes
Model Number: WNSB8060B0WW   Brand: -brand-   Age: Less than 1 year   

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Hello,

GE Profile Washer, model# WNSB8060B0WW , is not spinning correctly. In dry & spin mode, it will start spinning and spin for a couple seconds, then stop spinning. This is repeatable many times. If left to continue, it does not resume spinning. There is a click as it stops spinning [gear change?] and when it isn't spinning, nothing is spinning.. no shaft, or any other movement. Please see AlphaDreams Studios - Temp for pictures of part that is smoking and a look inside the washer. I suspect it is the transmission, which should be under waranty, but I don't know how to prove this to GE. Thanks.

-j


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  #2 (permalink)  
Old 04-01-2009, 05:53 PM
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Quote:
Originally Posted by kurse View Post
...I suspect it is the transmission, which should be under waranty, but I don't know how to prove this to GE...
Why do you have to prove it if the washer does it and you can show it to a GE tech?

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Old 04-01-2009, 06:21 PM
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Quote:
Originally Posted by Gene View Post
Why do you have to prove it if the washer does it and you can show it to a GE tech?

Gene.
don't want to call ge tech out unless it is transmission..
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Old 04-01-2009, 06:49 PM
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If the washer is less than a year old then the whole washer is under the warranty.

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Old 04-01-2009, 06:53 PM
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Quote:
Originally Posted by Gene View Post
If the washer is less than a year old then the whole washer is under the warranty.

Gene.
It's from 2002..

I think it's the 2-step motor [1 step not working]... not sure if this quals as transmission or not
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