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Washing machine door won"t unlock

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My front loader washer machine door will not unlock. How do you manually get it to open? I have unplug

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  #1 (permalink)  
Old 08-16-2011, 04:59 AM
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Default Washing machine door won"t unlock
Model Number: MAH8700AWW   Brand: Maytag   Age: 1 - 5 years   

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My front loader washer machine door will not unlock. How do you manually get it to open? I have unplug my machine for 24 hours and turned it off and on several times but nothing seems to work.


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  #2 (permalink)  
Old 08-17-2011, 05:56 PM
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Don't have one in front of me, but generally you can take off the top and reach down and find a tab or some device that will let you unlock it. Here is what the service manual says about not unlocking.

Will Not Unlock
Push door closed to make sure nothing from
inside is pressing against it, which may keep it
from unlocking.

Door locked from water level too high.
Opening door will result in water draining from
door opening.

Check for water remaining in the drum. Check
the temperature inside the drum is higher
than 50C/122F. If water is present inside
drum, refer to
Will not drain, If there is no
problem with temperature, check wiring of
Main Control Board and Door Lock Switch.

Drain manually by removing drain hose
clamp.

Display shows LO. Press power Off Key to
turn off the washer and unplug and reconnect
washer. Press any key to turn on the washer.
if
LO is displayed, Main Control Board and
Door Lock Switch should be checked.

Place washer into Service Mode and check
for diagnostic codes 4,18 & 22.
.

Check electrical connections at lock s
witch
(Refer to the component Testing procedure.)
Perform Board Output Test. Check door
lock system for loose connections.

Perform Board Output Test. Check door
lock system. Check the output voltage of Door
Lock Coil If 120V present change door Lock
switch , If not present, change Main Control
Board. (Refer to the component Testing

procedure.)

I cannot link you to a service manual, and if you cannot get it unlocked I can only suggest you contact Maytag and see what they say.

Good luck
__________________
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  #3 (permalink)  
Old 10-05-2011, 11:17 AM
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Jeff Lincoln is on a distinguished road
Default unlock washing mchine door

The door will not unlock (and the spin cycle will not start) if the machine has water in the drum. The most common reason is a clogged drain or drain hose.
You can manually unlock the door by removing the service panel below the door. Remove the 3 screws across the bottom of the panel. Reach up inside the machine behind the door handle and you will find a small round release ring. Pull it down and the door will open.
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