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Washer fills and spins, but agitator doesn't move

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I have a GE WNSR3090V0WW washer. Most functions seem to be working; the tub fills with water, drains and the

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  #1 (permalink)  
Old 07-27-2011, 02:52 PM
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Default Washer fills and spins, but agitator doesn't move
Model Number: WNSR3090V0WW   Brand: GE   Age: More than 10 years   

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I have a GE WNSR3090V0WW washer. Most functions seem to be working; the tub fills with water, drains and the basket spins. However, the agitator does not seem to be working any more. I took the front cover off, and I see the motor is working and the belt is moving during the time that the agitator is supposed to be moving. But, the agitator just sits there. I have found that if I put some sideways pressure on the agitator during the wash cycle, I will get some movement but not a lot.

Any ideas what is wrong, and if there is anything else I can do to troubleshoot it?

Thanks!


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  #2 (permalink)  
Old 07-29-2011, 06:51 PM
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Pull of the agitator (be careful, it might come loose suddenly and smack you in the face) and try replacing this part here.

Part number: AP3964635

Part number: AP3964635
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Old 07-31-2011, 12:01 PM
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Should that part spin freely, or should it stop when I rotate it?

Also, when the washer is running, and is in the wash cycle when the agitator does not move, I do not see the transmission below moving either.

Thanks
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Old 07-31-2011, 12:06 PM
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If the belt is turning but the pulley on the transmission is not then you probably have a bad transmission.
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Old 07-31-2011, 02:27 PM
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Belt turns and pulley at the bottom turns, but the transmission doesn't move, so I was thinking it was the transmission (but really hoping it wasn't since they're not fun to replace.)

Since there's a good return policy here, I went ahead and ordered a trasmission last week. Transmission came in yesterday and I'm trying to install it today. Could not find my tool from when I replace the transmission on the washer 8 years ago. Would have loved to known that the tool was gone when I was ordering so I could order a new spanner tool, but I digress. Monkey wrench should work, but apparently the nut is frozen on there no matter how much I bang it (yes, I'm keeping in mind that the nut turn opposite of normal). Have just sprayed it with WD40 in hopes that will help remove it.
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Old 07-31-2011, 05:04 PM
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That nut is very difficult to get off at times. Good luck, keep at it.
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