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GE Front Load Washer won't tumble/spin

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Look for the mini-manual inside the control panel. Here are the breakdown diagrams and Replacement parts for General Electric WBVH6240F0GG

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Old 01-29-2010, 11:38 AM
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Look for the mini-manual inside the control panel.

Here are the breakdown diagrams and Replacement parts for General Electric WBVH6240F0GG Washer | AppliancePartsPros.com

Gene.

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  #22 (permalink)  
Old 01-29-2010, 07:28 PM
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Quote:
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There are plugs coming into the inverter from the control board. This is the inverter input harness. Disconnect the plug with the blue and red wires and measure the voltage between them. You can see them on the inverter picture.

Gene.
Hi Gene,

Thanks for the clarification. There is no voltage measured from these two wires. Actually here is the detailed sequence for my experiment,

unplug the washer
disconnect the plug with blue and red wires
attach voltage meter to these two wires
plugin the washer
enter test mode
display "Door locked"
meter -> 120V after 1 click sound
meter -> 0V after 1 click sound
meter -> 120V after 1 click sound
meter -> 0V after 1 click sound
display t01

About 2-3 seconds between each step.
I then tried to go to t10, t11, t14, but it wont do the test (start button does not respond) and the meter stays at 0V reading.

I did the moter resistance test. The ohm readings are about right.

So far, does that sound like the control board problem to you? I haven't done the sensor resistance test yet as I don't know how to expose the control circuit board.

Last edited by yiming : 01-29-2010 at 07:38 PM.
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Old 01-30-2010, 05:47 PM
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Quote:
...I then tried to go to t10, t11, t14, but it wont do the test (start button does not respond) and the meter stays at 0V reading...
You did it successfully two days ago. What happened since that? Try to do it again from the very begging.

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Old 01-30-2010, 05:57 PM
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Quote:
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You did it successfully two days ago. What happened since that? Try to do it again from the very begging.

Gene.
The difference is I disconnected the wire this time. If I reconnect the wire, I can perform these tests.
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Old 02-02-2010, 08:54 PM
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Hi Gene,

Any thoughts? I am also wondering if you have instructions on how to remove the control board cover. I removed all the screws but not sure how to pull it off.

Thanks,
Yiming
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Old 02-03-2010, 10:18 PM
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Hi Gene,
have a GE WHDVH626FWW with similar issues: won't spin. with rear panal off, start cycle, fills with water, tries to spin but stops and motor "moans", then pauses for 30 sec and tries to spin other direction. If I help it maually by moving the pulley when it 'moans' then it will spin (agitate) in both directions. eventually, cycle goes into pause mode. I get service error '48' and says it's the 'motor drive' in the service manual. I remove motor and test the wires in the different configs: 0 ohms. then went to front of machine to test inverter. can't get good connection on the board so i test via the plug-not sure if that is still accurate. testing the 3 wires, via the plug and using different configs, ohm meter jumps to 6 then steadily back to 1k or infinity. so not sure if it's the motor or inverter or what? thanks for your expertise Gene...sorry about the long post
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Old 02-04-2010, 11:40 AM
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Quote:
Originally Posted by yiming View Post
The difference is I disconnected the wire this time. If I reconnect the wire, I can perform these tests.
Which wire did you disconnect? What was the reason to do it?

You had to disconnect only one incoming plug from the inverter in order to measure the incoming voltage.

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Old 02-04-2010, 11:50 AM
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If you checked the motor windings according to the attached instructions and the readings were wrong, replace the motor.

- The motor Part number: AP3872963

Part number: AP3872963


Gene.
Attached Files
File Type: doc How to test and replace the motor assembly.doc (474.0 KB, 33 views)
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Old 02-05-2010, 11:20 AM
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Quote:
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Which wire did you disconnect? What was the reason to do it?

You had to disconnect only one incoming plug from the inverter in order to measure the incoming voltage.

Gene.
I disconnect the plug with the blue and red wires inside the junction box described in your document. Is that not the one for the AC going to inverter?
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Old 02-05-2010, 12:32 PM
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Sounds like the main control board is the culprit.

- The main control board Part number: AP3995160

Part number: AP3995160



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