Discuss

Washer will not drain

 in

Washer Repair

. "

Our washer stopped draining on friday night and we called some repair guys. They opened the washer up and after

..."
 
 
Register | FAQ's | New Posts | Today's Posts | Extras
Appliance Repair Forum > Appliance Repair Help > Washer Repair » Washer will not drain

Post New Thread  Reply By reading any content on this site you agree to AppliancePartsPros.com, Inc. disclaimer and Terms of Use.
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 03-15-2009, 10:14 AM
Junior Member
 
Join Date: Mar 2009
Posts: 3
JHoch is on a distinguished road
Default Washer will not drain
Model Number: WFMC3200UC/01   Brand: Bosch   Age: 5 - 10 years   

Appliance Parts from AppliancePartPros.com


Our washer stopped draining on friday night and we called some repair guys. They opened the washer up and after 30 minutes of futzing around with it told us what we already knew, that it had to do with the drain. They said they would need to replace the drain coil and that it would be $585 (?!?!). They didn't even have the part, so we told them no thanks and sent them on their way with a service fee ($50). I've been looking into it online and all I can find is the drain pump, which I can find for far, far cheaper than the price they claimed.

Now, after looking into it, I think I probably could replace the drain pump but I'm pretty novice at all of this and would have to buy some star screw tools to open up the back. Is the drain coil the same thing as the drain pump and would either be relatively simple to replace?


Related Models
Bosch WFR2460 UC/01 (FD 8111-) 
Bosch WFR2460 UC/01 (FD 8201-) 
White Westinghouse WFU0912DW0 White Westinghouse/freezer
Frigidaire WFU09M2AW0 Wwh(v1) / Upright Freezer
Frigidaire WFU09M2AW1 Wwh(v1) / Upright Freezer
Frigidaire WFU09M2AW2 Wwh(v2) / Upright Freezer
White Westinghouse WFU1150EW0 White Westinghouse/freezer
White Westinghouse WFU1150EW1 White Westinghouse/freezer
White Westinghouse WFU11FC2CW0 White Westinghouse/freezer
White Westinghouse WFU11FC2CW2 White Westinghouse/freezer
White Westinghouse WFU11FC2CW5 White Westinghouse/refrigerator
Frigidaire WFU12M3AW0 Wwh(v1) / Upright Freezer
Frigidaire WFU12M3AW1 Wwh(v1) / Upright Freezer
Frigidaire WFU12M3AW2 Wwh(v2) / Upright Freezer
White Westinghouse WFU14FC2CW0 White Westinghouse/freezer
White Westinghouse WFU14FC2CW1 White Westinghouse/freezer
White Westinghouse WFU14FC2CW5 White Westinghouse/freezer
White Westinghouse WFU14FC2CW6 White Westinghouse/freezer
White Westinghouse WFU14FK3BW0 White Westinghouse/freezer
White Westinghouse WFU14FK3BW1 White Westinghouse/freezer
White Westinghouse WFU14FK3BW4 White Westinghouse/freezer
White Westinghouse WFU14FK3BW5 White Westinghouse/freezer
White Westinghouse WFU14K2BW0 White Westinghouse/freezer
White Westinghouse WFU14K2BW1 White/westinghouse Freezer
Frigidaire WFU14M3AW0 Wwh(v1) / Upright Freezer
Frigidaire WFU14M3AW1 Wwh(v1) / Upright Freezer
Frigidaire WFU14M3AW2 Wwh(v2) / Upright Freezer
Frigidaire WFU16F5AW0 Wwh(v1) / Upright Freezer
Frigidaire WFU16F5AW1 Wwh(v1) / Upright Freezer
Frigidaire WFU16F5AW2 Wwh(v1) / Upright Freezer
White Westinghouse WFU17FC4CW0 White Westinghouse/freezer
White Westinghouse WFU17FC4CW1 White Westinghouse/freezer
White Westinghouse WFU17FC4CW4 White Westinghouse/freezer
White Westinghouse WFU17FC4CW6 White Westinghouse/freezer
Frigidaire WFU17M4AW0 Wwh(v1) / Upright Freezer
Frigidaire WFU17M4AW1 Wwh(v1) / Upright Freezer
Frigidaire WFU20F5AW0 Wwh(v1) / Upright Freezer
Frigidaire WFU20F5AW1 Wwh(v1) / Upright Freezer
Frigidaire WFU20F5AW2 Wwh(v1) / Upright Freezer
Frigidaire WFU21M4AW0 Wwh(v1) / Upright Freezer
Frigidaire WFU21M4AW1 Wwh(v1) / Upright Freezer
Whirlpool WFW8200TW00 AUTOMATIC WASHER
Whirlpool WFW8200TW01 AUTOMATIC WASHER
Whirlpool WFW8300SW0 AUTOMATIC WASHER
Whirlpool WFW8300SW00 RESIDENTIAL WASHER
Whirlpool WFW8300SW01 RESIDENTIAL WASHER
Whirlpool WFW8300SW02 AUTOMATIC WASHER
Whirlpool WFW8300SW03 AUTOMATIC WASHER
Whirlpool WFW8300SW04 AUTOMATIC WASHER
Whirlpool WFW8300SW05 AUTOMATIC WASHER
Whirlpool WFW8300SW1 AUTOMATIC WASHER
Whirlpool WFW8400TB00 AUTOMATIC WASHER
Whirlpool WFW8400TB01 AUTOMATIC WASHER
Whirlpool WFW8400TB02 AUTOMATIC WASHER
Whirlpool WFW8400TE00 AUTOMATIC WASHER
Whirlpool WFW8400TE01 AUTOMATIC WASHER
Whirlpool WFW8400TW00 AUTOMATIC WASHER
Whirlpool WFW8400TW01 AUTOMATIC WASHER
Whirlpool WFW8400TW02 AUTOMATIC WASHER
Whirlpool WFW8400TW03 AUTOMATIC WASHER
Whirlpool WFW8410SW0 AUTOMATIC WASHER
Whirlpool WFW8410SW01 AUTOMATIC WASHER
Whirlpool WFW8410SW02 AUTOMATIC WASHER
Whirlpool WFW8410SW03 AUTOMATIC WASHER
Whirlpool WFW8500SR0 AUTOMATIC WASHER
Whirlpool WFW8500SR01 AUTOMATIC WASHER
Whirlpool WFW8500SR02 AUTOMATIC WASHER
Whirlpool WFW8500SR03 AUTOMATIC WASHER
Whirlpool WFW8500SR04 AUTOMATIC WASHER
Whirlpool WFW9050XW00 AUTOMATIC WASHER
Whirlpool WFW9050XW01 AUTOMATIC WASHER
Whirlpool WFW9050XW02 AUTOMATIC WASHER
Whirlpool WFW9050XW03 AUTOMATIC WASHER
Whirlpool WFW9150WW00 AUTOMATIC WASHER
Whirlpool WFW9150WW01 AUTOMATIC WASHER
Whirlpool WFW9150WW02 AUTOMATIC WASHER
Whirlpool WFW9151YW00 WASHER
Whirlpool WFW9200SQ00 AUTOMATIC WASHER
Whirlpool WFW9200SQ01 AUTOMATIC WASHER
Whirlpool WFW9200SQ02 AUTOMATIC WASHER
Whirlpool WFW9200SQ03 AUTOMATIC WASHER
Whirlpool WFW9200SQ04 AUTOMATIC WASHER
Whirlpool WFW9200SQ10 AUTOMATIC WASHER
Whirlpool WFW9200SQA10 AUTOMATIC WASHER
Whirlpool WFW9200SQA11 AUTOMATIC WASHER
Whirlpool WFW9200SQA12 AUTOMATIC WASHER
Whirlpool WFW9250WL00 AUTOMATIC WASHER
Whirlpool WFW9250WL01 AUTOMATIC WASHER
Whirlpool WFW9250WL02 AUTOMATIC WASHER
Whirlpool WFW9250WR00 AUTOMATIC WASHER
Whirlpool WFW9250WR01 AUTOMATIC WASHER
Whirlpool WFW9250WR02 AUTOMATIC WASHER
Whirlpool WFW9250WW00 AUTOMATIC WASHER
Whirlpool WFW9250WW01 AUTOMATIC WASHER
Whirlpool WFW9250WW02 WASHER
Whirlpool WFW9300VU02 AUTOMATIC WASHER
Whirlpool WFW9300VU03 AUTOMATIC WASHER
Whirlpool WFW9300VU04 AUTOMATIC WASHER
Whirlpool WFW9351YL00 AUTOMATIC WASHER
Whirlpool WFW9351YW00 AUTOMATIC WASHER
Whirlpool WFW9400SB00 AUTOMATIC WASHER
Whirlpool WFW9400SB01 AUTOMATIC WASHER
Whirlpool WFW9400SB02 AUTOMATIC WASHER
Whirlpool WFW9400SBA10 AUTOMATIC WASHER
Whirlpool WFW9400ST00 AUTOMATIC WASHER
Whirlpool WFW9400ST01 AUTOMATIC WASHER
Whirlpool WFW9400ST02 AUTOMATIC WASHER
Whirlpool WFW9400STA10 AUTOMATIC WASHER
Whirlpool WFW9400SU00 AUTOMATIC WASHER
Whirlpool WFW9400SU01 AUTOMATIC WASHER
Whirlpool WFW9400SU02 AUTOMATIC WASHER
Whirlpool WFW9400SW00 AUTOMATIC WASHER
Whirlpool WFW9400SW01 AUTOMATIC WASHER
Whirlpool WFW9400SW02 AUTOMATIC WASHER
Whirlpool WFW9400SW03 AUTOMATIC WASHER
Whirlpool WFW9400SW04 AUTOMATIC WASHER
Whirlpool WFW9400SWA10 AUTOMATIC WASHER
Whirlpool WFW9400SZ00 AUTOMATIC WASHER
Whirlpool WFW9400SZ01 AUTOMATIC WASHER
Whirlpool WFW9400SZ02 AUTOMATIC WASHER
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
  #2 (permalink)  
Old 03-15-2009, 10:33 AM
TechnicianBrian's Avatar
Senior Expert
APP Volunteer
 
Join Date: Dec 2007
Location: Portland Oregon
Posts: 769
TechnicianBrian is on a distinguished road
Default

If the washer will not drain, the drain pump is the logical place to look. I would hope the servicer at least opened the sump assembly and cleaned it out before giving you an estimate. The pump is not the easiest thing to replace, but neither is anything else in your washer. I would first verify you have voltage going to the pump to be sure this isn't a control problem and clean out the sump (be ready for water because anything in the tub will be in your lap very quickly) before I did much else. And yes you will find parts prices (especially on line) much less then servicers will charge when visiting your home. In some cases, they are probably just trying to get the service fee and trying to get out of the home quickly, but when a part is replaced by a service company, they are assuming the liability for the cost and warranty so reasonable markups should be expected. Start with checking the sump and see if you find anything. Then if you need to replace the pump, get a set of star bits for your screwdriver and have some towels handy.
__________________
TechnicianBrian

TechnicianBrian.com
AllTechAppliance.com
Reply With Quote
  #3 (permalink)  
Old 03-15-2009, 10:38 AM
Junior Member
 
Join Date: Mar 2009
Posts: 3
JHoch is on a distinguished road
Default

Thanks for your reply. I know for certain that they were trying to rip us off as I've called around to different repair services and gotten much more reasonable quotes (Less than half their quoted cost), which I may go with. I've already drained the pump and checked for blockages and did not find anything.

I would need to get a multimeter to check the voltage, right? I'm pretty sure they did it when they had the washer opened up and told us the drain coil was bad.
Reply With Quote
  #4 (permalink)  
Old 03-15-2009, 11:03 AM
TechnicianBrian's Avatar
Senior Expert
APP Volunteer
 
Join Date: Dec 2007
Location: Portland Oregon
Posts: 769
TechnicianBrian is on a distinguished road
Default

Yes you would need a multimeter to test voltage and if you already drained the pump, then you are down to the pump or board being the problem. I am not surprised by an inflated estimate as this is a tool used by some servicers to get out of work. They basically don't want to repair your appliance, but instead want your go away money often called a trip charge. If it looks like the appliance is going to need much work and they would need to return with the part, they just inflate the estimate so you decline it and they move on with your $50 in hand. We have several servicers in my area that basically set their trip charge at a level to be profitable and if the call is anything like yours, then they get paid and never really need to do any work. I don't like it myself, and although these guys are usually what I consider poor technicians, they still get business from unsuspecting consumers. You can try the pump if you want to, or check for voltage first, or go with another servicer. Whichever way you go, you are probably going to spend less and still get it repaired.
__________________
TechnicianBrian

TechnicianBrian.com
AllTechAppliance.com
Reply With Quote
  #5 (permalink)  
Old 03-15-2009, 11:21 AM
Junior Member
 
Join Date: Mar 2009
Posts: 3
JHoch is on a distinguished road
Default

I have a feeling it is not the board as the washer is still functioning as normal if you exclude the drain problem. I'm going to make a stop by home depot later and check prices before I make a final decision.

Thanks again you've been a lot of help.
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Washer does not drain acer_620_u Washer Repair 1 12-09-2009 06:15 AM
washer does not drain leh Washer Repair 0 08-22-2009 03:08 PM
Washer won't drain aerrickson Washer Repair 2 05-17-2009 02:40 PM
GE Washer won't drain Wannafix Washer Repair 0 06-12-2008 07:57 AM
Calypso Washer Washer Won't Drain SamB Washer Repair 3 11-27-2007 01:41 PM



All times are GMT -7. The time now is 10:27 AM.

The content on this web site is for informational purposes only and is not intended to replace an on-site diagnosis from a qualified appliance service technician. By reading any content on this site you agree to AppliancePartsPros.com , Inc. disclaimer and Terms of Use.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17