Discuss

Maytag Neptune Front Load No Fast Spin

 in

Washer Repair

. "

I have a Maytag Neptune MAH9700AWW SN 1257359GL front load washing machine. I've experienced a number of problems recently, here's

..."
 
 
Register | FAQ's | New Posts | Today's Posts | Extras
Appliance Repair Forum > Appliance Repair Help > Washer Repair » Maytag Neptune Front Load No Fast Spin

Post New Thread  Reply By reading any content on this site you agree to AppliancePartsPros.com, Inc. disclaimer and Terms of Use.
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 07-06-2011, 10:18 AM
Junior Member
 
Join Date: Jul 2011
Posts: 3
mikemartin88 is on a distinguished road
Default Maytag Neptune Front Load No Fast Spin
Model Number: MAH9700AWW   Brand: Maytag   Age: 5 - 10 years   

Appliance Parts from AppliancePartPros.com


I have a Maytag Neptune MAH9700AWW SN 1257359GL front load washing machine. I've experienced a number of problems recently, here's a brief summary:
- Washer wouldn't spin fast at end of wash cycle leaving clothes wringing wet
- After another couple of weeks, the situation changed. Now the washer would start filling, then get an error code and stop everything
- Troubleshot per service manual, replaced water shutoff valve, water level sensor, control panel. Nothing changed the situation at all. Disconnected and reconnected wire harnesses going to motor and washer started working normally again, except for spin speed issue remains.
- Called out repairman, he said it was the "speed sensor" which, of course, is part of the motor board. So I replaced the motor board and it still does exactly the same thing.
- Many hundreds of dollars later, right back where I started. All wash cycles go fine until the final spin, where the speed never gets fast enough to get most of the water out of the clothes. Timer counts down fine, clothes come out clean, but soaking wet, and I have to wring them out by hand before I put them in the dryer.

Help, please! Thanks.
MIike


Related Models
Maytag MAH9700AWW WASHER- HORIZONTAL AXIS
Frigidaire MAL123P1A1 Wwh(v1) / Room Air Conditioner
Maytag MAL1800AXM MISC / ACCESSORY
Maytag MAL1800AXQ MISC / ACCESSORY
Maytag MAL1800AXW MISC / ACCESSORY
Maytag MAL2000AXQ MISC / ACCESSORY
Maytag MAL2000AXW MISC / ACCESSORY
Frigidaire MAS183P2A1 Wwh(v1) / Room Air Conditioner
Maytag MAT10CSAAL MANUAL, PARTS (WASHER)
Maytag MAT10CSAAW MANUAL, PARTS (WASHER)
Maytag MAT10CSAGL MANUAL, PARTS (WASHER)
Maytag MAT10CSAGW MANUAL, PARTS (WASHER)
Maytag MAT10CSEGL MANUAL, PARTS (WASHER)
Maytag MAT10CSEGW MANUAL, PARTS (WASHER)
Maytag MAT10DAAAL MANUAL, PARTS (WASHER)
Maytag MAT10DAAAW MANUAL, PARTS (WASHER)
Maytag MAT10DAABL MANUAL, PARTS (WASHER)
Maytag MAT10DAABW MANUAL, PARTS (WASHER)
Maytag MAT10PDAAL MANUAL, PARTS (WASHER)
Maytag MAT10PDAAW MANUAL, PARTS (WASHER)
Maytag MAT10PDABL MANUAL, PARTS (WASHER)
Maytag MAT10PDABW MANUAL, PARTS (WASHER)
Maytag MAT10PDEGW MAYTAG LAUNDRY (COMM.EXPORT) (WASHER)
Maytag MAT10PSAAL MANUAL, PARTS (WASHER)
Maytag MAT10PSAAW MANUAL, PARTS (WASHER)
Maytag MAT10PSAGL MANUAL, PARTS (WASHER)
Maytag MAT10PSAGW MANUAL, PARTS (WASHER)
Maytag MAT11CSBKL MANUAL, PARTS (WASHER)
Maytag MAT11MNAAW MANUAL, PARTS (WASHER)
Maytag MAT11MNAGW MANUAL, PARTS (WASHER)
Maytag MAT11MNEGW MANUAL, PARTS (WASHER)
Maytag MAT11PDAAL MAYTAG LAUNDRY (WASHER)
Maytag MAT11PDAAW MAYTAG LAUNDRY (WASHER)
Maytag MAT11PDABL MAYTAG LAUNDRY (WASHER)
Maytag MAT11PDABW MAYTAG LAUNDRY (WASHER)
Maytag MAT12CSAAL MANUAL, PARTS (WASHER)
Maytag MAT12CSAAQ MANUAL, PARTS (WASHER)
Maytag MAT12CSAAW MANUAL, PARTS (WASHER)
Maytag MAT12CSAGW MANUAL, PARTS (WASHER)
Maytag MAT12CSAKL MANUAL, PARTS (WASHER)
Maytag MAT12CSAKQ MANUAL, PARTS (WASHER)
Maytag MAT12CSDAQ MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12CSDAW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12CSDGW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12CSEGW MANUAL, PARTS (WASHER)
Maytag MAT12CSFWQ COMMERCIAL LAUNDRY (WASHER)
Maytag MAT12CSFWW COMMERCIAL LAUNDRY (WASHER)
Maytag MAT12CSLGW MAYTAG COMMERCIAL WASHER (WASHER)
Maytag MAT12CSLWQ MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT12CSLWW MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT12PDAAL MANUAL, PARTS (WASHER)
Maytag MAT12PDAAW MANUAL, PARTS (WASHER)
Maytag MAT12PDABL MANUAL, PARTS (WASHER)
Maytag MAT12PDABW MANUAL, PARTS (WASHER)
Maytag MAT12PDAGW MANUAL, PARTS (WASHER)
Maytag MAT12PDBAL MANUAL, PARTS (WASHER)
Maytag MAT12PDBAQ MANUAL, PARTS (WASHER)
Maytag MAT12PDBAW MANUAL, PARTS (WASHER)
Maytag MAT12PDBBL MANUAL, PARTS (WASHER)
Maytag MAT12PDBBQ WASHER-TOP LOADING
Maytag MAT12PDBBW MANUAL, PARTS (WASHER)
Maytag MAT12PDCBL MAYTAG LAUNDRY (WASHER)
Maytag MAT12PDCBQ MAYTAG LAUNDRY (WASHER)
Maytag MAT12PDCBW MAYTAG LAUNDRY (WASHER)
Maytag MAT12PDDAQ MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12PDDAW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12PDDBW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12PDDGW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12PDEGW MANUAL, PARTS (WASHER)
Maytag MAT12PDLAQ MAYTAG LAUNDRY (WASHER)
Maytag MAT12PDLAW MAYTAG LAUNDRY (WASHER)
Maytag MAT12PDLGW COMMERCIAL LAUNDRY (WASHER)
Maytag MAT12PDSAW MANUAL,PARTS (WASHER)
Maytag MAT12PRAAW MANUAL, PARTS (WASHER)
Maytag MAT12PRAEW MANUAL, PARTS (WASHER)
Maytag MAT12PRBAW MANUAL, PARTS (WASHER)
Maytag MAT12PRDAW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12PRSAW MANUAL, PARTS (WASHER)
Maytag MAT12PSAAW MANUAL, PARTS (WASHER)
Maytag MAT12PSAGW MANUAL, PARTS (WASHER)
Maytag MAT12PSBAW MANUAL, PARTS (WASHER)
Maytag MAT12PSDAW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12PSLWQ MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT12PSLWW MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT13MNAAW MANUAL, PARTS (WASHER)
Maytag MAT13MNAGW MANUAL, PARTS (WASHER)
Maytag MAT13MNDAW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT13MNDGW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT13MNEGW MANUAL, PARTS (WASHER)
Maytag MAT13PDAAW MANUAL, PARTS (WASHER)
Maytag MAT13PDBAW MANUAL, PARTS (WASHER)
Maytag MAT13PNAEW MAYTAG LAUNDRY (WASHER)
Maytag MAT13PNDEW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT13PRBWW MAYTAG LAUNDRY (WASHER)
Maytag MAT14CSAGW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT14CSAWW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT14CSBGW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT14PDAWW0 COMMERCIAL AUTOMATIC WASHER
Whirlpool MAT14PDAXW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT14PRAWW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT15MNAGW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT15MNAWW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT15MNBGW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT23PCAAG MANUAL, PARTS (WASHER)
Maytag MAT23PCAAL MANUAL, PARTS (WASHER)
Maytag MAT23PCAAW MANUAL, PARTS (WASHER)
Maytag MAT23PCABG MANUAL, PARTS (WASHER)
Maytag MAT23PCABL MANUAL, PARTS (WASHER)
Maytag MAT23PCABW MANUAL, PARTS (WASHER)
Maytag MAT25CSAAG MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT25CSAAL MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT25CSAAW MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT25CSAGG MAYTAG LAUNDRY (EXPORT) (WASHER)
Maytag MAT25CSAGL MAYTAG LAUNDRY (EXPORT) (WASHER)
Maytag MAT25CSAGW MAYTAG LAUNDRY (EXPORT) (WASHER)
Maytag MAT25CSBIL MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT25CSCAG MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT25CSCAL MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT25CSCAW MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT25CSEGG MAYTAG COMMERCIAL (EXPORT) (WASHER)
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
  #2 (permalink)  
Old 07-07-2011, 05:33 PM
Senior Expert
APP Volunteer
 
Join Date: Mar 2009
Posts: 10,668
sidfink43 has a spectacular aura about
Default

I wish I had a quick and easy answer to this, but I don't. These machines with this type of electronics are just awful to diagnose.

Here is what the service manual says to do in your case. I can only suggest you try the tests listed below.

Wet Clothes
•
Very small clothes loads can cause
unbalanced loads. Add additional towels.

•
Excessive suds may have been present, due
to not using High-Efficiency detergent.
Reduce amount of detergent usage.

•
See Will Not Spin.

• Low Spin Speed or Drain Only was selected.

and here is what the "will not spin" section says"

Will Not Spin
•
Check to make sure the door is fully closed.

•
Check for water left inside the washer. If
present, see
Will Not Drain.

•
Perform Board Output Test or Quick Spin
Test
. (Before test, make sure that the tumbler
is empty.) If it doesn’t tumble after the test
above, check unbalanced load scenario, Main
Control Board, and motor.

•
Check for loose connections at Machine
Control Board, Pressure Switch, Motor, Tach
Harness and Motor Control. (CN8, CN9, CN3)
Refer to the component testing procedure.

•
Check motor winding resistance
CN9 pins 1 & 3=11.6ohms ±7%,
Pins 1 & 2=11.6ohms ±7%,

Pins 2 & 3=11.6ohms. ±7%.
__________________
-
Reply With Quote
  #3 (permalink)  
Old 07-13-2011, 04:32 AM
Junior Member
 
Join Date: Jul 2011
Posts: 3
mikemartin88 is on a distinguished road
Default Update

Update to my original post - my washer is FINALLY fixed!! The problem with filling up and generating an error code at the start of the wash cycle was fixed by repairing a loose connector on the motor harness, and the "won't spin above 180 RPM" problem was fixed with yet another control board change. Than goodness for ************************.com and their 100% refund policy or I'd be out over $1000 on this problem. Anyway, the washer works like brand new again. Thanks for the help!
Mike
Reply With Quote
  #4 (permalink)  
Old 07-13-2011, 07:03 AM
Junior Member
 
Join Date: Jul 2011
Posts: 3
mikemartin88 is on a distinguished road
Default

Thanks for the help, tried all that out of the service manual already. Nothing checked bad. See my update - it was actually a bad control board not letting the motor get above 180rpm during spin. Replaced control board, spins at 1200rpm+ now.
Reply With Quote
  #5 (permalink)  
Old 07-13-2011, 11:16 AM
Senior Expert
APP Volunteer
 
Join Date: Mar 2009
Posts: 10,668
sidfink43 has a spectacular aura about
Default

It usually is the control board on these models, glad you got it fixed and good luck going forward.
__________________
-
Reply With Quote
  #6 (permalink)  
Old 07-13-2013, 02:42 PM
Member
 
Join Date: Aug 2012
Posts: 85
thorning is on a distinguished road
Default

I have a Maytag Neptune model 9700 also with a similar problem and was curious if this machine is still working ? Can you tell me where the problem was on the motor wire connection ? At the connectors at the motor end or the iwre harness itself or what ? My washer will not spin ---It tries but only turns a few inches and then quits even when empty.
Thanks
Reply With Quote
  #7 (permalink)  
Old 07-13-2013, 03:06 PM
Member
 
Join Date: Aug 2012
Posts: 85
thorning is on a distinguished road
Default

I have a Maytag Neptune model 9700 also with a similar problem and was curious if this machine is still working ? Can you tell me where the problem was on the motor wire connection ? At the connectors at the motor end or the iwre harness itself or what ? My washer will not spin ---It tries but only turns a few inches and then quits even when empty.
Thanks
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Maytag Neptune front load 3E error during spin garrowg Washer Repair 18 04-10-2013 02:49 PM
Maytag Neptune Front Load Washer gmhandel Washer Repair 2 09-20-2010 12:19 PM
Maytag neptune doesn't spin fast jjberta001 Washer Repair 3 08-03-2010 11:15 AM
Kenmore Front Load won't spin fast Erik123 Washer Repair 0 05-01-2009 04:43 PM
front load won't go into fast spin Steve Jacobsma Washer Repair 5 07-12-2008 04:24 AM



All times are GMT -7. The time now is 04:28 PM.

The content on this web site is for informational purposes only and is not intended to replace an on-site diagnosis from a qualified appliance service technician. By reading any content on this site you agree to AppliancePartsPros.com , Inc. disclaimer and Terms of Use.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17