Rank: Member
Groups: Registered
Joined: 6/27/2011(UTC) Posts: 2
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I have a 4-year old GE front loading washer (WCVH6260FWW). I have had frequent problems with the pump motor filter clogging up. After removing the 3 screws on the toe panel and unscrewing the filter cylinder insert I have always been able to fix the problem. This time, when I pressed the start button, the pump motor hummed but nothing happened. The trap was clean. I removed the pump (not difficult). It is a Hanning Elektro-Werke # DPO 40-018 FZ98. From a previous post, I believe that calls for your part number AP4324598. I checked the pump and did not notice anything obviously wrong. I cleaned it and re installed it. I got the same humming and I can feel vibrations when I touch the pump. I am not sure how to tell if the pump motor is bad. A previous answer to a post said something like; test to see if there is voltage to the wires. If there is it needs to be replaced. I can do some mechanical things but I am an idiot about electrical testing. Can you explain that a little more? Or if not, can I just order the part and try it and return it if it doesn't fix my problem? Thanks, Jon
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC) Posts: 11,699
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If you are not familiar with an electrical test meter then I would go with trying the replacement. It sure sounds like the pump is bad, because you should get the humming only when current is getting to the pump.
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Rank: Member
Groups: Registered
Joined: 6/27/2011(UTC) Posts: 2
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Thank you. I called AppliancePartsPros on the phone and they said I could return the pump if that turns out not to be the problem.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC) Posts: 11,699
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Yep, they are good folks about that (we who respond are volunteers, not associated with the company, but we like them)
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