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No Agitation, Grinding noise

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Washer will not agitate or spin. Drains fine. Has a grinding noise from motor or transmission. I think this is

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  #1 (permalink)  
Old 02-15-2009, 08:48 AM
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Question No Agitation, Grinding noise
Model Number: LSQ9610JQ0   Brand: Whirlpool   Age: 5 - 10 years   

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Washer will not agitate or spin. Drains fine. Has a grinding noise from motor or transmission. I think this is the transmission, but at $160.00 plus, I would like to make sure before I order the part. Any help or suggestions would be appreciated. Thanks in adavance.


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  #2 (permalink)  
Old 02-15-2009, 08:52 AM
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You probably have a motor coupler (AP3963893) that has failed. If you look under the washer, see if you find anything that looks like ground rubber on the floor near the back of the motor. If you do, that is what is left of the coupler. The coupler connects the motor to the gear case and is the weak link in the drive to protect the more expensive components. A DIY'er repair if there ever was one, and much less than a gearbox.
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Old 02-15-2009, 08:58 AM
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Thanks. Forgot to mention that the agitator will not turn by hand. Is it still the motor coupler? (I am hoping that it is.)
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Old 02-15-2009, 09:24 AM
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Look under the unit for rubber shavings and that will be a pretty sure sign. Use a flash light to look between the motor and gear case and you will be looking at it. The coupler may still be intact, but they will turn out inside. Once you have it off, the failure becomes very clear.
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