Discuss

maytag neptune - nd error

 in

Washer Repair

. "

Washer works just fine up until the spin/drain cycle. Then the error/diagnostic code 'nd' appears on the LED panel. Just

..."
 
 
Register | FAQ's | New Posts | Today's Posts | Extras
Appliance Repair Forum > Appliance Repair Help > Washer Repair » maytag neptune - nd error

Post New Thread  Reply By reading any content on this site you agree to AppliancePartsPros.com, Inc. disclaimer and Terms of Use.
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 02-02-2009, 09:33 AM
Junior Member
 
Join Date: Feb 2009
Posts: 2
Rich Gassett is on a distinguished road
Default maytag neptune - nd error
Model Number: MAH5500BWW   Brand: Maytag   Age: 1 - 5 years   

Appliance Parts from AppliancePartPros.com


Washer works just fine up until the spin/drain cycle. Then the error/diagnostic code 'nd' appears on the LED panel. Just happened last night so haven't had a chance yet to verify no blockages in the pump or anything. Although I suspect even if there are and I clear them, I will have to replace something since I did smell a distinct electricl burn smell....

Also, once nd appears, the door lock gets all geeked out and the machine has to be powered off to open the door. and there is standing water in the tub.

In case serial #'s are needed to reference the correct part numbers here it is...: 73924207zs

I intend to troubleshoot this evening following my day job, but for reference, is there a specific set of parts to be looked at/replaced with regards to this specific error code?

Thanks in advance,
Rich


Related Models
Maytag MAH5500BWW WASHER- HORIZONTAL AXIS
Maytag MAH55FLBWQ WASHER- HORIZONTAL AXIS
Maytag MAH55FLBWW WASHER- HORIZONTAL AXIS
Maytag MAH6500AWQ WASHER- HORIZONTAL AXIS
Maytag MAH6500AWW WASHER- HORIZONTAL AXIS
Maytag MAH6700AWM WASHER- HORIZONTAL AXIS
Maytag MAH6700AWW WASHER- HORIZONTAL AXIS
Maytag MAH7500AWQ WASHER- HORIZONTAL AXIS
Maytag MAH7500AWW WASHER- HORIZONTAL AXIS
Admiral MAH7550AAW WASHER- HORIZONTAL AXIS
Admiral MAH7550AGW WASHER- HORIZONTAL AXIS
Maytag MAH8700AWM WASHER- HORIZONTAL AXIS
Maytag MAH8700AWW WASHER- HORIZONTAL AXIS
Maytag MAH9700AWM WASHER- HORIZONTAL AXIS
Maytag MAH9700AWQ WASHER- HORIZONTAL AXIS
Maytag MAH9700AWW WASHER- HORIZONTAL AXIS
Frigidaire MAL123P1A1 Wwh(v1) / Room Air Conditioner
Maytag MAL1800AXM MISC / ACCESSORY
Maytag MAL1800AXQ MISC / ACCESSORY
Maytag MAL1800AXW MISC / ACCESSORY
Maytag MAL2000AXQ MISC / ACCESSORY
Maytag MAL2000AXW MISC / ACCESSORY
Frigidaire MAS183P2A1 Wwh(v1) / Room Air Conditioner
Maytag MAT10CSAAL MANUAL, PARTS (WASHER)
Maytag MAT10CSAAW MANUAL, PARTS (WASHER)
Maytag MAT10CSAGL MANUAL, PARTS (WASHER)
Maytag MAT10CSAGW MANUAL, PARTS (WASHER)
Maytag MAT10CSEGL MANUAL, PARTS (WASHER)
Maytag MAT10CSEGW MANUAL, PARTS (WASHER)
Maytag MAT10DAAAL MANUAL, PARTS (WASHER)
Maytag MAT10DAAAW MANUAL, PARTS (WASHER)
Maytag MAT10DAABL MANUAL, PARTS (WASHER)
Maytag MAT10DAABW MANUAL, PARTS (WASHER)
Maytag MAT10PDAAL MANUAL, PARTS (WASHER)
Maytag MAT10PDAAW MANUAL, PARTS (WASHER)
Maytag MAT10PDABL MANUAL, PARTS (WASHER)
Maytag MAT10PDABW MANUAL, PARTS (WASHER)
Maytag MAT10PDEGW MAYTAG LAUNDRY (COMM.EXPORT) (WASHER)
Maytag MAT10PSAAL MANUAL, PARTS (WASHER)
Maytag MAT10PSAAW MANUAL, PARTS (WASHER)
Maytag MAT10PSAGL MANUAL, PARTS (WASHER)
Maytag MAT10PSAGW MANUAL, PARTS (WASHER)
Maytag MAT11CSBKL MANUAL, PARTS (WASHER)
Maytag MAT11MNAAW MANUAL, PARTS (WASHER)
Maytag MAT11MNAGW MANUAL, PARTS (WASHER)
Maytag MAT11MNEGW MANUAL, PARTS (WASHER)
Maytag MAT11PDAAL MAYTAG LAUNDRY (WASHER)
Maytag MAT11PDAAW MAYTAG LAUNDRY (WASHER)
Maytag MAT11PDABL MAYTAG LAUNDRY (WASHER)
Maytag MAT11PDABW MAYTAG LAUNDRY (WASHER)
Maytag MAT12CSAAL MANUAL, PARTS (WASHER)
Maytag MAT12CSAAQ MANUAL, PARTS (WASHER)
Maytag MAT12CSAAW MANUAL, PARTS (WASHER)
Maytag MAT12CSAGW MANUAL, PARTS (WASHER)
Maytag MAT12CSAKL MANUAL, PARTS (WASHER)
Maytag MAT12CSAKQ MANUAL, PARTS (WASHER)
Maytag MAT12CSDAQ MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12CSDAW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12CSDGW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12CSEGW MANUAL, PARTS (WASHER)
Maytag MAT12CSFWQ COMMERCIAL LAUNDRY (WASHER)
Maytag MAT12CSFWW COMMERCIAL LAUNDRY (WASHER)
Maytag MAT12CSLGW MAYTAG COMMERCIAL WASHER (WASHER)
Maytag MAT12CSLWQ MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT12CSLWW MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT12PDAAL MANUAL, PARTS (WASHER)
Maytag MAT12PDAAW MANUAL, PARTS (WASHER)
Maytag MAT12PDABL MANUAL, PARTS (WASHER)
Maytag MAT12PDABW MANUAL, PARTS (WASHER)
Maytag MAT12PDAGW MANUAL, PARTS (WASHER)
Maytag MAT12PDBAL MANUAL, PARTS (WASHER)
Maytag MAT12PDBAQ MANUAL, PARTS (WASHER)
Maytag MAT12PDBAW MANUAL, PARTS (WASHER)
Maytag MAT12PDBBL MANUAL, PARTS (WASHER)
Maytag MAT12PDBBQ WASHER-TOP LOADING
Maytag MAT12PDBBW MANUAL, PARTS (WASHER)
Maytag MAT12PDCBL MAYTAG LAUNDRY (WASHER)
Maytag MAT12PDCBQ MAYTAG LAUNDRY (WASHER)
Maytag MAT12PDCBW MAYTAG LAUNDRY (WASHER)
Maytag MAT12PDDAQ MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12PDDAW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12PDDBW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12PDDGW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12PDEGW MANUAL, PARTS (WASHER)
Maytag MAT12PDLAQ MAYTAG LAUNDRY (WASHER)
Maytag MAT12PDLAW MAYTAG LAUNDRY (WASHER)
Maytag MAT12PDLGW COMMERCIAL LAUNDRY (WASHER)
Maytag MAT12PDSAW MANUAL,PARTS (WASHER)
Maytag MAT12PRAAW MANUAL, PARTS (WASHER)
Maytag MAT12PRAEW MANUAL, PARTS (WASHER)
Maytag MAT12PRBAW MANUAL, PARTS (WASHER)
Maytag MAT12PRDAW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12PRSAW MANUAL, PARTS (WASHER)
Maytag MAT12PSAAW MANUAL, PARTS (WASHER)
Maytag MAT12PSAGW MANUAL, PARTS (WASHER)
Maytag MAT12PSBAW MANUAL, PARTS (WASHER)
Maytag MAT12PSDAW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT12PSLWQ MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT12PSLWW MAYTAG COMMERCIAL LAUNDRY (WASHER)
Maytag MAT13MNAAW MANUAL, PARTS (WASHER)
Maytag MAT13MNAGW MANUAL, PARTS (WASHER)
Maytag MAT13MNDAW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT13MNDGW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT13MNEGW MANUAL, PARTS (WASHER)
Maytag MAT13PDAAW MANUAL, PARTS (WASHER)
Maytag MAT13PDBAW MANUAL, PARTS (WASHER)
Maytag MAT13PNAEW MAYTAG LAUNDRY (WASHER)
Maytag MAT13PNDEW MANUAL, PARTS LAUNDRY (WASHER)
Maytag MAT13PRBWW MAYTAG LAUNDRY (WASHER)
Maytag MAT14CSAGW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT14CSAWW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT14CSBGW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT14PDAWW0 COMMERCIAL AUTOMATIC WASHER
Whirlpool MAT14PDAXW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT14PRAWW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT15MNAGW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT15MNAWW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT15MNBGW0 COMMERCIAL AUTOMATIC WASHER
Maytag MAT23PCAAG MANUAL, PARTS (WASHER)
Maytag MAT23PCAAL MANUAL, PARTS (WASHER)
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
  #2 (permalink)  
Old 02-02-2009, 05:59 PM
Gene's Avatar
Senior Expert
APP Volunteer
 
Join Date: Jul 2007
Location: Orange County, California
Posts: 27,171
Gene has a brilliant futureGene has a brilliant future
Default

Rich,

Open the control panel and look for the mini-manual which contains all troubleshooting instructions.

Here are the break down diagrams for the Maytag Neptune washer Model MAH5500BWW

Gene.
__________________
Appliance Repair Expert in Orange County, California.

Order Appliance Parts with 365-Day Hassle Free Return Policy - AppliancePartsPros.com
Reply With Quote
  #3 (permalink)  
Old 08-06-2009, 12:39 PM
Junior Member
 
Join Date: Aug 2009
Posts: 1
kwaters is on a distinguished road
Default Waters

Quote:
Originally Posted by Rich Gassett View Post
Washer works just fine up until the spin/drain cycle. Then the error/diagnostic code 'nd' appears on the LED panel. Just happened last night so haven't had a chance yet to verify no blockages in the pump or anything. Although I suspect even if there are and I clear them, I will have to replace something since I did smell a distinct electricl burn smell....

Also, once nd appears, the door lock gets all geeked out and the machine has to be powered off to open the door. and there is standing water in the tub.

In case serial #'s are needed to reference the correct part numbers here it is...: 73924207zs

I intend to troubleshoot this evening following my day job, but for reference, is there a specific set of parts to be looked at/replaced with regards to this specific error code?

Thanks in advance,
Rich
Rich:

Did you ever figure out what was going on with your washer? We found a quarter in the pump this morning. We thought that was the problem. I ran another load of laundry and our did the same thing again. We're thinking the pump needs to be replaced? Our model number is MAH6700AWW.
Reply With Quote
  #4 (permalink)  
Old 08-06-2009, 01:35 PM
Senior Expert
APP Volunteer
 
Join Date: Aug 2007
Location: Southeastern Texas
Posts: 3,273
magician59 will become famous soon enough
Default

Quote:
Originally Posted by kwaters View Post
Rich:

Did you ever figure out what was going on with your washer? We found a quarter in the pump this morning. We thought that was the problem. I ran another load of laundry and our did the same thing again. We're thinking the pump needs to be replaced? Our model number is MAH6700AWW.
Disconnect the pump wiring connector and test it with a separate cord connected to it. Just plug it in long enough to see if it runs. If it does, you may have a blockage, or a problem with the board.
Reply With Quote
  #5 (permalink)  
Old 08-06-2009, 02:05 PM
Junior Member
 
Join Date: Feb 2009
Posts: 2
Rich Gassett is on a distinguished road
Default

Quote:
Originally Posted by kwaters View Post
Rich:

Did you ever figure out what was going on with your washer? We found a quarter in the pump this morning. We thought that was the problem. I ran another load of laundry and our did the same thing again. We're thinking the pump needs to be replaced? Our model number is MAH6700AWW.
I looked at the schematic which comes with troubleshooting steps. It suggested 1 of 2 problems existed. One was related to the actual pump mechanism in the bottom near the drum and the other was the main control board with the buttons on it. I replaced the pump first since it was cheaper and no joy. Once I replaced the control board all was fine. Something on the board would not turn the pump on. If you clear the error messages on the display and run the machine a couple times you should get a good idea which way to go....
Reply With Quote
  #6 (permalink)  
Old 10-09-2010, 04:07 PM
Junior Member
 
Join Date: Oct 2010
Posts: 3
yungg is on a distinguished road
Default i need help too

i also have a MAH5500BWW and i got the error code ND so ive looked around and it seems like its the pump so i purchased a new pump and installed it and it still doesn't work and the ND error code still shown
Reply With Quote
  #7 (permalink)  
Old 10-11-2010, 08:12 PM
Gene's Avatar
Senior Expert
APP Volunteer
 
Join Date: Jul 2007
Location: Orange County, California
Posts: 27,171
Gene has a brilliant futureGene has a brilliant future
Default

Quote:
Originally Posted by yungg View Post
i also have a MAH5500BWW and i got the error code ND so ive looked around and it seems like its the pump so i purchased a new pump and installed it and it still doesn't work and the ND error code still shown
Possible the problem is a bad control board, especially if there is no proper voltage to the drain pump when it should drain.

- The control board Part number: AP4027824

Part number: AP4027824



Here are the breakdown diagrams and Replacement parts for MAYTAG MAH5500BWW Washer - Horizontal Axis | AppliancePartsPros.com

Gene.
__________________
Appliance Repair Expert in Orange County, California.

Order Appliance Parts with 365-Day Hassle Free Return Policy - AppliancePartsPros.com
Reply With Quote
  #8 (permalink)  
Old 10-11-2010, 08:51 PM
Junior Member
 
Join Date: Oct 2010
Posts: 3
yungg is on a distinguished road
Smile

ohhh i see alright i will buy the control board and hopefully it will work thanks
Reply With Quote
  #9 (permalink)  
Old 10-15-2010, 05:20 PM
Junior Member
 
Join Date: Oct 2010
Posts: 3
yungg is on a distinguished road
Default ??

yeh ive purchased the control board but all the slots for my connectors doesn't fit like it should be help?? did i buy the wrong one? ive checked n it says that board that i purchased its for maytag MAH5500BWW but it doesn't fit?
Reply With Quote
  #10 (permalink)  
Old 10-16-2010, 12:36 PM
Gene's Avatar
Senior Expert
APP Volunteer
 
Join Date: Jul 2007
Location: Orange County, California
Posts: 27,171
Gene has a brilliant futureGene has a brilliant future
Default

Quote:
Originally Posted by yungg View Post
yeh ive purchased the control board but all the slots for my connectors doesn't fit like it should be help?? did i buy the wrong one? ive checked n it says that board that i purchased its for maytag MAH5500BWW but it doesn't fit?
Where did you order it from?

What is the part number of the new control board?

Gene.
__________________
Appliance Repair Expert in Orange County, California.

Order Appliance Parts with 365-Day Hassle Free Return Policy - AppliancePartsPros.com
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Maytag Neptune Thermistor Error P69firebrd Washer Repair 1 01-24-2010 01:18 PM
Maytag Neptune imjrm Washer Repair 1 03-18-2009 04:52 PM
maytag neptune boyd.vanetten Washer Repair 1 02-05-2009 05:29 PM
Maytag Neptune Door Open (do) Error eduke Washer Repair 1 10-11-2008 09:01 AM
Maytag Neptune Help SPRNTRCR2 Washer Repair 0 04-25-2008 08:52 PM



All times are GMT -7. The time now is 08:26 PM.

The content on this web site is for informational purposes only and is not intended to replace an on-site diagnosis from a qualified appliance service technician. By reading any content on this site you agree to AppliancePartsPros.com , Inc. disclaimer and Terms of Use.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17