[Alluongo]

The washer fills up and washes clothes and then will not drain out water or advance to spin cycle. I get all 3 washer selectors light which stay on solid and the washer level light blinks? Any idea what might be wrong. Already tried all the usual troubleshooting in the manual to no avail?

[Joe / APP Team]

Originally Posted by Alluongo

The washer fills up and washes clothes and then will not drain out water or advance to spin cycle. I get all 3 washer selectors light which stay on solid and the washer level light blinks? Any idea what might be wrong. Already tried all the usual troubleshooting in the manual to no avail?

Alluongo,

Start by checking the lid switch , water level switch then the pump.

1. Remove control knobs.
2. Remove 4 screws at the rear of the washer top.
3. Lift the rear edge of the top approximately six inches. Push down the strain relief for the power cord to dislodge from the top. It will remain on the top edge of the cabinet.
4. Pull the bleach hose from the bleach nipple in the top.
5. Lift the rear edge of the top higher and pull the pressure switch hose from the control panel nipple. Pull straight down to prevent breaking the nipple.
6. Reach under the top and unplug the large connector block from the connector block in the top. Unplug the ground terminal connector next to the connector block.

7. Lay the washer top upside down on a soft surface to protect the finish.

Once you have the top up, you can disconnect the air tube from the water level switch, and check to see if the drain pump starts when you select drain spin.

Servicing the Drain Pump

NOTE: There is an overload inside the pump that resets itself after approximately 20 minutes.
1. Lay the washer on its front on a soft surface to protect the cabinet finish.
2. Unplug the power connector from the drain pump motor terminal.
3. Unclamp the end of the drain hose from the drain pump connector.
4. Remove the two large hex head screws securing the drain pump to the cabinet back.
5. Support the drain pump in one hand and remove the remaining hex head screw and remove the pump from the cabinet.
6. Hold the pump in one hand with the drain housing to the right and rotate the drain housing clockwise with the other hand until the tabs release from the motor housing.
7. Remove the rubber O-ring from the motor housing and inspect it for wear. Replace it if necessary.
8. Clean any debris (lint, soap, sludge, etc.) from inside the drain housing. Wash the inside with mild detergent and a soft brush.
9. Install the rubber O-ring over the rim of the motor housing.
10. Position the drain housing and insert the tabs in the motor housing slots.
Turn the drain housing counter clockwise as far as possible until the assembly locks together.
11. Slide the end of the drain hose over the drain connector as far as it will go and clamp it in place. Make sure the hose is not twisted or kinked.
12. Slide the power connector over the drain motor terminals as far as it will go. The edges of the large connector shield should seat firmly against the pump.
13. Position the drain motor so the mounting holes align with the holes in the cabinet. Replace the 5/16" and 10mm hex head screws removed earlier.

If these components check OK you'll need to replace the main control board.

Good Luck,

[Alluongo]

Thanks for the response, but I do not have contraol knobs on my machine it is electronic. Also, can't select drain spin because it is electronic and not manual?

[Joe / APP Team]

Originally Posted by Alluongo

Thanks for the response, but I do not have contraol knobs on my machine it is electronic. Also, can't select drain spin because it is electronic and not manual?

Alluongo,

You're correct, I inadvertently,used the wrong manual. But your description still indicates you have a drain pumpt or water level switch problem.
Here are the instructions from the proper manual. You should also be able to find your Technical Data Sheet, attached to the inside of the front panel of the washer, once you have the top up or lean the washer up, in the front.

Unplug washer or disconnect power.
2. Turn off the water supply to the washer.
3. Tape the lid of the washer closed so it does not open when you handle the top cover in the following steps.
4. Pull the washer away from the wall so you can access the rear of the unit.
5. Remove the two 5/16

″ hex-head machine screws from the back of the top cover.

6. Lift the rear of the top cover and push it forward to unhook it from the front.

7. Rotate the front of the top cover up, and

rest it against a wall.

8. Remove the two 7/32

″ hex-head screws from the component cover.
9. Using a putty knife, pry up on the cover and release the four tabs of the component cover from the top cover. Rotate the cover down so that it lays on the top of the cabinet.

10.

To remove the pressure switch:

a) Squeeze the locking arms in, and push the pressure switch mounting tab out

of the slot in the dispenser housing.

b) Cut the wire tie from around the pressure switch hose and disconnect the
hose and rubber o-ring from the pressure switch.
c) Cut the wire tie from around the plastic bag and the pressure switch wires and remove the bag from the switch.

d) Disconnect the wire connectors from the pressure switch terminals.

1. Pump failure.
2. Pressure switch contact—
Medium level failure.
3. Outlet hose is over 72

″

1. Unplug washer or disconnect power.
2. Turn off the water supply to the washer.
3. Tape the lid closed and lay the washer on
its rear panel so that you can access the

bottom of the unit.

4. Disconnect the wire connectors from the
drain pump terminals.
5. Loosen the clamp, disconnect the hose
from the drain pump, and drain the water
from the hose and pump into a container.
6. Remove the three hex-head screws from
the drain pump housing and remove the

housing assembly from the washer.

7. Remove the four screws from the drain
pump and remove the pump from the

housing.

NOTE:

Inspect the rubber seals on the drain
and pump housing. If they are worn or cracked,

replace the seals.

1. Unplug washer or disconnect power.
2. Disconnect the hose and wire connectors
from the pressure switch.

3. Set the ohmmeter to the R X 1 scale.

4. Touch the ohmmeter test leads to the
pressure switch connector pins shown
below. Blow into the pressure switch hose,
and the meter should indicate 0

Ω for each
measurement.

Water Level Setting Test Points

Empty Pins 21 and 22
Medium Pins 13 and 21

High Pins 22 and 23

Good Luck,