[woods827]

Agitator spins freely with unit stopped but does not move in wash cycle. How do you remove the agitator? Have pulled the cap off and do not see anything else holding the agitator on. Thanks

[Joe / APP Team]

Originally Posted by woods827

Agitator spins freely with unit stopped but does not move in wash cycle. How do you remove the agitator? Have pulled the cap off and do not see anything else holding the agitator on. Thanks

Woods,

Your agitator"snaps" onto a plasic coupler under the agitator, and the coupler is attached to the agitator shaft with a bolt.
You'll need to pull up on the agitator, some people use a small rope or strap for leverage, once you've got the agitator off and remove the coupler bolt, you can check for stripped parts.

Good Luck,

[woods827]

Originally Posted by Joe / APP Team

Woods,

Your agitator"snaps" onto a plasic coupler under the agitator, and the coupler is attached to the agitator shaft with a bolt.
You'll need to pull up on the agitator, some people use a small rope or strap for leverage, once you've got the agitator off and remove the coupler bolt, you can check for stripped parts.

Good Luck,

Thank you so much for the hint. I used some rope and a car jack and it popped right off. The coupler was stripped where it set on the shaft from the transmission

[Joe / APP Team]

Originally Posted by woods827

Thank you so much for the hint. I used some rope and a car jack and it popped right off. The coupler was stripped where it set on the shaft from the transmission

Great job,

Of course, the stripped coupler, thats a good indication that the washer is being overloaded.

Good Luck,