[BPWAY]

Just took apart our whirlpool duet washer model GHW9160PW0 due to the front tub separating from the basket. It was taken apart from the front. I am shocked at the mold on the outside of the basket and rear tub. The bearing looks ok but I will need to order the front tub part 8181825. I also need 2 or 3 clamps from the shock absorber, can you order just the clamps? I only see part 8181646 which seems like the entire thing.

Also when I put it back together and attach the basket to the springs, is this done from front of the washer or do I need to take the back off also?

Will whirlpool even cover any of these parts? I'm shocked that it broke already and how bad it smells! Is that normal for so much mold and detergent build up to be in the back of the tub?

[Joe / APP Team]

Originally Posted by BPWAY

Just took apart our whirlpool duet washer model GHW9160PW0 due to the front tub separating from the basket. It was taken apart from the front. I am shocked at the mold on the outside of the basket and rear tub. The bearing looks ok but I will need to order the front tub part 8181825. I also need 2 or 3 clamps from the shock absorber, can you order just the clamps? I only see part 8181646 which seems like the entire thing.

Also when I put it back together and attach the basket to the springs, is this done from front of the washer or do I need to take the back off also?

Will whirlpool even cover any of these parts? I'm shocked that it broke already and how bad it smells! Is that normal for so much mold and detergent build up to be in the back of the tub?

BP,

Don't quite inderstand "2 or 3 clamps for the shock absorber"

REMOVING THE SHOCK ABSORBERS

The tub is held in position by four shock absorbers,
two in front, and two at the back.
Each shock absorber can be disconnected from
the tub by turning the top of the shock mount
counter clockwise, 90°. The shock can be removed
from the washer by turning the bottom

shock mount counterclockwise, 90°.

Yes, it is not uncommon to have a build up residue and "mold" in the rear of the outer tub, and in some cases on the tub front cover.

It's also an indication of too much detergent or the improper type of detergent and chemical usage. but there is a cleaning product available for this situation.

Part number: AP4320043

All the repairs you're indicating can be performed from the front of the washer, but the rear shocks will be a bit difficult, and you may want to remove the rear panel.

If your washer is more than 1 year old, you're out of the factory warranty, but you may want to give it a "shot", it can't hurt.

[BPWAY]

Thanks for all the info! The clamps are actually the top grey piece on the shock absorber. I broke two of them trying to get it out so I wasn't sure if I can buy just two grey pieces or if I need to buy the entire shock absorber.

[Joe / APP Team]

Originally Posted by BPWAY

Thanks for all the info! The clamps are actually the top grey piece on the shock absorber. I broke two of them trying to get it out so I wasn't sure if I can buy just two grey pieces or if I need to buy the entire shock absorber.

BP,

Now I understand, Sorry, but you'll need to order the complete assembly, two of them.


(click on part number for additional information)
Part number: AP3868181

Thanks and Good Luck

[BPWAY]

Is there a service manual available that I can reference?

[Joe / APP Team]

Originally Posted by BPWAY

Is there a service manual available that I can reference?

BPWAY,

Here's the part number for the service manual, you would use as a reference,

Part number: AP3958562

If you need something specific, we can attempt to extract it from the manual and attach it to a post response, as we did before.

[dom12345]

how hard is it to replace outter tub?

[dom12345]

I need to change otter tub on a whirlpool ghw9400pwo how hard is it?

[Joe / APP Team]

Originally Posted by dom12345

I need to change otter tub on a whirlpool ghw9400pwo how hard is it?

Dom,

It's not a "hard" repair, just time consuming and cumbersome, you need lots of room, you'll basically have an empty cabinet,after the teardown, and will re fill it. In most cases I would think a DIY'r would take a couple of hours on average to do the repair. Basic handtools and a "socket set" will get you through the repair.

I take for granted you'll need the rear outer tub assembly, bad bearings, probably ?

Good Luck,