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gary9999  
#1 Posted : Saturday, March 26, 2011 3:34:37 PM(UTC)
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gary9999

Rank: Member

Groups: Registered
Joined: 3/13/2011(UTC)
Posts: 3

Suddenly, during wash and rinse cycle, the washer is making metal hitting noise, sounds like some loose or cracked parts however, does complete the wash cycling without any leak or code error. It only make the metal clanking noise when it sounds like the breaks are changing gears or mode. My explanation might be off since don't know the exact mechanism. I remove the dome, outer washing plate but having second thoughts of removing the universal joint assy. for any loose or defecting part, moreover have no spanner wrench. It metal striking noise appears to be coming from the tub assy. Noticed no loose part or crack part underneath the drum or around it. Please advise.
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sidfink43  
#2 Posted : Monday, March 28, 2011 3:47:04 PM(UTC)
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sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

Problems like yours really require an on site inspection, and since we cannot be on site I will link you to a service manual that will help in your investigation and tear down.

https://secured.whirlpoo...4632a4/$FILE/8178010.pdf
gary9999  
#3 Posted : Tuesday, March 29, 2011 10:09:41 AM(UTC)
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gary9999

Rank: Member

Groups: Registered
Joined: 3/13/2011(UTC)
Posts: 3

Thanks for sending me the link to the service manual. Since posting, I assembled all the rings and dome back together, and ran a wash cycle without any load and heard no hitting or grinding noise. It tells me that it could be the leveler or the outer balance ring must not be leveling properly. I will test again with a load and see if the problem has gone away. Another good Samaritan suggested that I should stop three or four times during the fast spin cycle to recharge the outer ring leveling, to fix the problem.

Thanks again!
sidfink43  
#4 Posted : Tuesday, March 29, 2011 2:41:27 PM(UTC)
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sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

All that sounds good, hope it works for you.
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