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Whirlpool washer runs but does not rotate the agitator

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My whirlpool washer WTW5200VQ1 would not rotate the big round pipe (I believe it is the cloth mover) as well

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Old 03-20-2011, 07:16 AM
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Default Whirlpool washer runs but does not rotate the agitator
Model Number: WTW5200VQ1   Brand: Whirlpool   Age: 1 - 5 years   

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My whirlpool washer WTW5200VQ1 would not rotate the big round pipe (I believe it is the cloth mover) as well as the base (agitator).

When the washer starts, the motor runs but these two would not turn. Water also drains. Can you suggest which part may not be working and what all to replace?

Thanks in advance


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Old 03-21-2011, 07:06 PM
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If it also will not spin, check the coupling. This video will show you how.

YouTube - Washing Machine Drive Motor Coupler Replacement (part #285753A)
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Old 03-24-2011, 06:15 PM
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Quote:
Originally Posted by sidfink43 View Post
If it also will not spin, check the coupling. This video will show you how.

YouTube - Washing Machine Drive Motor Coupler Replacement (part #285753A)
Hi, the link is awesome. very helpful. But looks like the problem is diff now (& amy apologies for a lonnnng response here. Just trying to explain as much possible).

I tried running the machine again today before touching internals and it suddenly stopped all together. The moter which was running before and making sounds, everything went quite.

I still think that motor is not the problem bECAUSE when I turn the Machine ON, I see a fluctuation in the light bulb in my laundry room but no sounds.

I then went ahead and opened the machine per above video and removed the motor. My question here is:

1. After pulling the motor out, the portion of coupler that remains attached to the machine's body (most probably to the gearcase assembly), can I rotate that portion by hand or will that be STIFF because it is hooked to gearcase?

2. Secondly, If alternatively, I rotate the agitator in the tub, should I see this part of the coupler assembly also move?

My assumtion is that it is jammed right now and I hope it is not the gearcase assembly. If any ideas can be suggested it will be very much helpful before I buy the gearcase.

Thanks
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Old 03-24-2011, 06:23 PM
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You should be able to turn the coupling piece attached to the transmission shaft that sticks out (don't bother to try turning the agitator). If you cannot, take out the transmission and check the clutch and brake assembly, but the flucturation in your light bulb suggest your motor or transmission is the problem.
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Old 03-24-2011, 06:29 PM
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Thanks again. Just to be sure, is the transmission same as GearCase assembly? Just want to make sure to pick the right video...
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Old 03-24-2011, 06:52 PM
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Yep they are the same thing.
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