Rank: Member
Groups: Registered
Joined: 3/19/2011(UTC)
Posts: 1
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I have a one month old Maytag Maxima front loader. I was doing laundry last night and I heard a terrible noise and now the door won't unlock.
My hypothesis is that some change fell out of someone's pocket, is blocking the drain, so there is still water in the tub and it won't unlock.
I've tried all trouble shooting listed in the manual and on the web.
Is there a way to manually release the door latch? The problem seems easy enough to fix, I just can't get into the washer to take care of it.
Thanks
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699
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There should be tech notes under the top cover or inside the lower service panel.
If not, or you cannot get to it, here are the instructions for a manual unlock from the tech notes.
Manually Unlocking the Door Lock System
1. Unplug washer or disconnect power.
2. Remove the top washer panel.
3. Reach down along the inside of the front (between tub and CCU) and locate the top of the door switch/lock assembly.
4. Located on the top of the door switch/lock assembly is a ring-shaped tab.
5. Gently pull the tab upward about ¼" or until a click is heard.
6. The door may be opened.
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