[jthenne]

I am getting an E20 msg and i believe it is the drain pump. i found some diagrams online, and it looks like i have to take off the control panel to get the front panel off but i can only find 3 screws in the detergent chamber. after removing them, i still cannot remove the panel. I need help please!!!
Thank you.

[Joe / APP Team]

Originally Posted by jthenne

I am getting an E20 msg and i believe it is the drain pump. i found some diagrams online, and it looks like i have to take off the control panel to get the front panel off but i can only find 3 screws in the detergent chamber. after removing them, i still cannot remove the panel. I need help please!!!
Thank you.

JT,

Here are excerpts from the service manual for your unit.
I've put them in order as best that I could remember, but I'm sure you'll get by with what I gave you.

Good Luck,

Removing the top panel:

1. Disconnect the washer from the electrical supply.
2. Remove the (2) screws from the rear of the top, slide

the top back and lift it off.

Releasing the console:

1. Disconnect the washer from the electrical supply,
remove the top panel and detergent drawer.
2. Removethe(2)screws,one on each end,holding the

console to the top of the side panels.

3. Remove the(3) screws behind the detergent drawer

panel.

4. Lift the(3) tabs to release the top of console from the

mounting plate.

5. Roll the console forward, while lifting up to release

the bottom tabs from the front panel.

6. Unplug the wiring harness from the control panel and

lift the panel off.

Releasing the bellows (door boot) from the
front panel:

The front of the bellows is installed over the lip of the door
opening in the front panel and held in place by a spring

loaded wire loop.

1. Open the loading door.
2. Using needle nosepliers, startwhere thespring and
wire are connected at the bottomof the bellows and

pull the wire out of the groove of the bellows.
3. Pull the bellows off of the lip of the front panel.

Removing the front panel:

1. Open the loading door.
2. Using needle nosepliers, start where the spring and
wire are connected at the bottom of the bellows and

pull the wire out of the groove of the bellows.

1. Disconnect the washer from the electrical supply
and release the console.
2. Release the bellows from the front panel and remove
the (2) screws holding the door safety switch
assembly to the front panel.
3. On select models, disconnect the wires from the
light switch.
4. Raise the front of the washer and remove the (4)

screws securing the front panel to the washer base.
5. Remove the(4) screws securing the top of the panel

6. Lift up and out on the front panel to disengage it from
the (4)nylon pins, two in the front of eachside panel,

and lift the front panel off.

Removing the drain pump assembly:

1. Disconnect the washer from the electrical supply
and remove the front panel.

Note: Some water will be left in the hoses and
pump.

2. Disconnect the inlet sump from the pump.
3. Disconnect the outlet hose from the pump.

4. Remove the (2) screws, one on each side, holding

the pump housing to the washer base.

4. Unplug the wires from the pump motor and lift the

pump assembly out.

[Gene]

The "E20" error code you posted is not a valid error code for this model. Verify and repost it please.

Here are the breakdown diagrams and Replacement parts for FRIGIDAIRE ATFB7000ES0 Frigidaire/washer | AppliancePartsPros.com

Gene.