[Larson272]

I had to move my washer to clean some water up and I tipped it a little to get it out of the holding pan. Now when I run the washer, after it fills with water and begins to spin, it makes a very loud scrapping sound. I think that maybe the tubs are out of alignment. Can I fix this? If not, can it be repaired, and for how much?

[applianceman]

One of two thing happened. The motor bracket can be hung on what used to be the shipping brace. If this is the case all you have to do is reach in an lift the tub up by hand then let it go and if you got it un-hung the tub will free float (if not try again).

You may have cause the suspension rods to come out of place if this is the case you will have to take the front off and put them back in place.

This page may help GE Washer Disassembly Guide

[Larson272]

thank you for your advice. I took the front off and can see where the noise it definitely coming from. When the tub fills with water, it is lowering enough so that the metal brackets are scraping the bottom of the washer. It looks like the suspension brackets are all attached. Are the suspension brackets the likely problem?

Originally Posted by applianceman

One of two thing happened. The motor bracket can be hung on what used to be the shipping brace. If this is the case all you have to do is reach in an lift the tub up by hand then let it go and if you got it un-hung the tub will free float (if not try again).

You may have cause the suspension rods to come out of place if this is the case you will have to take the front off and put them back in place.

This page may help GE Washer Disassembly Guide

[applianceman]

This seems like a problem with the newer models but when I look it up it comes up as an older model. Look at this page and tell me if the motor looks like the one pictured and if so read the section on sagging apron.

GE HydroWave Noisy Washer Repair Guide

[Larson272]

No, the motor only has one set of wires going into it. The washer is about 5 years old.

Originally Posted by applianceman

This seems like a problem with the newer models but when I look it up it comes up as an older model. Look at this page and tell me if the motor looks like the one pictured and if so read the section on sagging apron.

GE HydroWave Noisy Washer Repair Guide

[applianceman]

I have never seen this probem on these models. The suspension rods may be weak but i just can't say for sure. Make sure nothing is bent causing the tub to han down lower.

[Narapni]

Hope this helps. Check the frame or trim piece that holds the suspension rods. It may have suffered from continuous over load. You will have to take it out and sraightened with a hammer. The later model GE like WBSR 3100 series has a half trim and the frame cannot take the super load size too long. Good luck.