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Kenmore washer will not fill

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Strange problem with my Kenmore Super Capacity 3.5 front load washer. When I moved into this home the washer worked

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  #1 (permalink)  
Old 01-01-2011, 08:18 AM
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Default Kenmore washer will not fill
Model Number: 41744082400   Brand: Kenmore   Age: 1 - 5 years   

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Strange problem with my Kenmore Super Capacity 3.5 front load washer.
When I moved into this home the washer worked on on certain temp settings, but that was fine. Now it won't work on any settings. When I start the the machine it doesn't fill, just clicks.

Funny thing though, when I put it on delayed start (like 30 min), when it finally starts, the water DOES try to fill. I hear the water rush into the inlet valve, but then it stops abruptly and a trickle of water comes into the tank. It does this repeatedly until I cancel the wash.

Water pressure is good, so I assume it would be the pressure switch? I checked the hose connecting the switch to the tank -- all clear.

Any thoughts? Especially on why it would act differently when put on delayed start vs regular start??

Thanks!


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  #2 (permalink)  
Old 01-03-2011, 09:56 AM
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This machine has built in diagnostics, and you can learn how to activate them by getting the tech notes that should be inside the lower service panel. See if you can generate an error code which should tell you where to look for the problem. The likely area is the main control.
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Old 01-04-2011, 07:13 AM
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Default Got Error 57

Thanks for the tip!
Found the manual and I get E57...which is "High Current on Inverter". I manual manual mentions removing the belt and checking the motor. Supposedly it's either a bad motor or bad main control board as you mentioned. Not sure how difficult testing the motor is or if I should just try replacing the main control board first....
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Old 01-04-2011, 01:49 PM
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The tech notes should show you how to test the motor using a meter, but it is far more likely that the speed control board, not the main control board is the problem. I would start by changing it out. If you purchase from this site and it does not repair the problem you can return it, see the returns policy for details (those of us who respond on this site are volunteers and not associated with the parts operations of APP).
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Old 01-06-2011, 11:06 AM
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Thanks for the response.
Found a "control board" on the site.

Part Details - FRIGIDAIRE CONTROL BOARD, part number: AP3891780

Is this the same as "speed control board"?

Thanks
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Old 01-06-2011, 02:20 PM
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Yep, that should be the problem.
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