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Maytag Neptune washer MAH5500BWW bleach dispenser cup fails to empty

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RE: Maytag Neptune washer, mod. MAH5500BWW, s/n 67787712ZH Every time this washer is run, the bleach and fabric softener dispenser

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Old 12-03-2010, 09:15 AM
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Default Maytag Neptune washer MAH5500BWW bleach dispenser cup fails to empty
Model Number: MAH5500BWW   Brand: Maytag   Age: 5 - 10 years   

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RE: Maytag Neptune washer, mod. MAH5500BWW, s/n 67787712ZH

Every time this washer is run, the bleach and fabric softener dispenser cups fill with water and have to be dumped manually.

I have tried to get the service manual for this machine, and I have seen several references stating that it is available at http://www.servicematters.com/maytag...s/16010061.pdf , however, that site requires a Whirlpool ID and password to enter that I do not have. I have also seen several links claiming to be for this machine's service manual, but when downloaded, turns out to be the manual for the MAH3000 instead. Is there anyplace to download the MAH55000BWW service manual that does not require an account to logon with?

From perusing the Appliance Parts Pros repair forum, I have gathered that the problem with my washer is probably a failure of the machine's water valve, p/n AP4026884. Before I spent $80 ordering a new one of these, I would like to ask if my assessment seems reasonable, and if I have identified the correct part number for this machine.

TIA!


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  #2 (permalink)  
Old 12-03-2010, 02:19 PM
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Quote:
Originally Posted by bdpickett View Post
RE: Maytag Neptune washer, mod. MAH5500BWW, s/n 67787712ZH

Every time this washer is run, the bleach and fabric softener dispenser cups fill with water and have to be dumped manually.

I have tried to get the service manual for this machine, and I have seen several references stating that it is available at http://www.servicematters.com/maytag...s/16010061.pdf , however, that site requires a Whirlpool ID and password to enter that I do not have. I have also seen several links claiming to be for this machine's service manual, but when downloaded, turns out to be the manual for the MAH3000 instead. Is there anyplace to download the MAH55000BWW service manual that does not require an account to logon with?

From perusing the Appliance Parts Pros repair forum, I have gathered that the problem with my washer is probably a failure of the machine's water valve, p/n AP4026884. Before I spent $80 ordering a new one of these, I would like to ask if my assessment seems reasonable, and if I have identified the correct part number for this machine.

TIA!
BD,

You are on the right track,

Before you replace the fill valve, if you haven't yet,

flush both the faucets
check the screened washers, for debris, grit in the end of the fill hoses,
do the same for the filter screens in the fill valve openings.

You also want to remove the dispenser cup cap(s), and check the tube(s) on the underside of the cap and the tube(s) in the cup, for debris and clogs.

Should you need to or decide to replace the fill valve assembly, you do have the correct part number for your model washer.

As for the service manual, if you still wish to, and have access to a download,

You'll find that the manual has been updated and has technical data and info for all "Newton Built" Maytag front load washing machines.

Good Luck,
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