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My washer fills, agitates, drains, but won't spin; motor hums, but drum will not spin; any advise?

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Old 11-28-2010, 02:20 PM
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Default Washer won't spin
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My washer fills, agitates, drains, but won't spin; motor hums, but drum will not spin; any advise?

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Old 11-28-2010, 06:40 PM
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Probably a Whirlpool machine...but we need a model number. Please look in the front of the machine, just under the motor (it's right up front, in the middle) and see if there is any debris of white plastic or black rubber on the floor.

If there is, That's a sign you need to replace the motor coupler.
Part number: AP3963893

Part number: AP3963893
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