To access the harnesses and wiring in the control panel,

You need to remove the two phillips head screws ( on the back side ) that secure the panel end cap to the top of the washer.

Slide the end caps and panel towards the front of the washer, until the tabs on the bottom of the end caps unlock fromt the top,

Raise the bottom of the control panel front, up and it will pivot on the hinge tabs on the back panel assembly,

You'll have access to all the wiring and components.

If you have no loose wires or connections, you can try and clean the plastic touchpad ribbon end with alcohol, re install it, and try to program the unit,if your problem persists, replace the control panel.

:) :) :)