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Maytag Neptune FL Won't Spin

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I have a Maytag Neptune FL that starts fine but when it comes time to spine it moves a little

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  #1 (permalink)  
Old 09-14-2010, 11:52 AM
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Unhappy Maytag Neptune FL Won't Spin
Model Number: MAH9700AWM   Brand: Maytag   Age: 1 - 5 years   

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I have a Maytag Neptune FL that starts fine but when it comes time to spine it moves a little then stops and an E3 code appears. Thedrain/pump seems to be opperating fine. I did get it to do a rinse and spin only cycle but the clothes were very wet.

Please Help!! Thanks!


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  #2 (permalink)  
Old 09-14-2010, 01:31 PM
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Quote:
Originally Posted by Sledjunky View Post
I have a Maytag Neptune FL that starts fine but when it comes time to spine it moves a little then stops and an E3 code appears. Thedrain/pump seems to be opperating fine. I did get it to do a rinse and spin only cycle but the clothes were very wet.

Please Help!! Thanks!
Sled,

That failure code (E3) indicates that the main control board is Not seeing the Motor run,

If the problem is not due to an excessively large load(overloaded) or sudsing (wrong type detergent, wrong amount of detergent, detergent build up in articles).

You most likely have a bad main control board.

Part number: AP4044615

Part number: AP4044615


But you need to check the motor and tachometer circuits first,

Do you have a multimeter to check the circuits ?

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  #3 (permalink)  
Old 09-16-2010, 09:33 AM
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Yes, I have a multi-meter. I have found out a couple of things. We were using the wrong detergent. Also the past owner had something go through the pump. The impeller is fine but the housing is a little chewed up. Is that a problem?
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Old 09-16-2010, 12:46 PM
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Quote:
Originally Posted by Sledjunky View Post
Yes, I have a multi-meter. I have found out a couple of things. We were using the wrong detergent. Also the past owner had something go through the pump. The impeller is fine but the housing is a little chewed up. Is that a problem?

Sled,

Replacing the pump, may be a good idea, if just to keep from doing it later.

Now,

Excessive suds, can keep that pump from draining proper, and cause that spin tub to rotate slower than the tachometer circuit expects to see and will give you an error code.

You may want to clear the detergent build up in the tubs, or neutralize the sudsing with Non Dairy Coffee Creamer (3 or 4 tablespoons in the tub or dispenser with a hot wash works rather well).

To test the motor winding resistance and motor tach circuit :

Remove the top of the washer to access the main control board.

Tach Circuit:

Disconnect CN8 conector from board,

On the pins in the connector:

Orange to any other pin should read infite ohms resistance(closed circuit)

Blue to Pink pins should read 4.7 ohms resistance.

Red to Pink pins should read 4.7 ohms resistance.

Red to Blue pins should read 9.6 ohms resistance.

(allow a 10% +/- varience on all resistance checks).

Motor Winding circuit:

Disconnect CN9 connector.

Blue to White should read 11.5 ohms resistance.

Blue to Red should read 11.5 ohms resistance.

White to Red should read 11.5 ohms resistance.

**( as long as the resistance is the same on all motor windings, your
motor is OK, on average 3 ohms is the most common reading) **

Here's the Tech Data sheet for you to refer to :


http://servicematters.com/maytag_lib...s/16026736.pdf

If you're comfortable with clearing the suds and detergent from the tub ,

After you test these circuits and they test proper.

You will need the main control board.

Part number: AP4044615

Part number: AP4044615


Good Luck,
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