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kenmore front load washer drum off balance and bangs in one location

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the drum in my washer goes off balance, it seems in one location and bangs against the sides. How do

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Old 09-15-2007, 06:47 PM
kemily kemily is offline
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Question kenmore front load washer drum off balance and bangs in one location
Model Number: 417-431423   Brand: Kenmore   Age: 1 - 5 years   

the drum in my washer goes off balance, it seems in one location and bangs against the sides. How do i figure out if it's springs, shocks or the shell (or something else)?
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Old 09-16-2007, 03:39 AM
richappy richappy is offline
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Go to appliancepartspros.com for take apart info and check your shocks and springs. You can get parts by clicking on your model # above.
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Last edited by richappy : 09-17-2007 at 03:52 AM.
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Old 12-18-2007, 04:02 PM
JEFFREYROBERT JEFFREYROBERT is offline
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More Than Likely The Drum Mount Is Broke In The Back. This Is Common On These Machines. Gam Ahold Of One Edge Of The Drum As You Rotate It To Several Different Positions. If The Drum Mount Is Broke It Will Move To The Side In One Position But Not In The Other. The Drum Is Mounted On A Bracket On 3 Locations. If This Is It, It Should Have A 25 Year Warrenty But Not For Labor.
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