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Belt slipped off my Duet Washer

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The belt on my washer has slipped off. I can see that there is some wear on one small spot.

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Old 08-13-2008, 02:22 PM
kaahurley kaahurley is offline
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Default Belt slipped off my Duet Washer
Model Number: GHW9100LQ1   Brand: Whirlpool   Age: 1 - 5 years   

The belt on my washer has slipped off. I can see that there is some wear on one small spot. I put the belt back on and after turning it a few times the belt slips off again. It slips off toward the drum. Do I need to just replace the belt or could there be something else that is causing it to slip off. I did replace the wheel (called the Pulley I think) just last year. I have a large family (5 kids) and I REALLY NEED my washer.
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Old 08-14-2008, 05:20 AM
richappy richappy is offline
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This usually means you have bad tub bearings. Remove belt and check for lateral play in the pulley and shaft. Or you may have a bad pulley.
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Old 08-14-2008, 07:40 AM
kaahurley kaahurley is offline
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How do I find the bearings? Is that the "counter weights" ? There is a bit of play but not a lot. Did I get a lemon of a washer?
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Old 08-14-2008, 02:31 PM
richappy richappy is offline
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There are a set of inner and outer ball bearings pressed into the tub that support the spin basket. Any lateral play=bad bearings.
Fortunately, the rear tub assembly is still relatively cheap, you might want to consider replacing it but it is a big job.
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Old 08-15-2008, 11:07 AM
kaahurley kaahurley is offline
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Angry replacing my rear tub assembly

Thanks for all the help! After taking the pulley off and looking at the hole that the shaft goes through I see I have a problem! Now for the repair....Do you know where I could find detailed instructions to replace the tub? is it worth trying to fix it myself or would it be better to hire someone? How much longer should I count on this washer?
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Old 08-15-2008, 06:12 PM
kaahurley kaahurley is offline
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Default recommend a good commercial washer and dryer

After all these problems...I am really considering getting a new washer. Can you recommend a good one. I need a washer that will last through about 5 loads a day. I have a large family and need a dependable washer!
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Old 08-15-2008, 07:39 PM
libertyappl libertyappl is offline
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Short of getting a very expensive commercial washer, in my opinion you have one of the best washers out on the market.
Out of curiosity do you fill your washer completely full (almost craming) or do smaller loads?
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Old 08-16-2008, 04:41 AM
richappy richappy is offline
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You can crunch into Google (Duet job aid 8178076) and download it. A rather involved job you may not be able to do.
Also, check my article in the forum announcements section "Replacing Neptune bearings" gives an idea how involved this procedure is!!
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Last edited by richappy : 08-16-2008 at 04:50 AM.
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Old 08-18-2008, 06:44 AM
kaahurley kaahurley is offline
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Thanks for the added info on changing the bearings! I may come in handy!
My washer is always running. Depending on what it is I am washing depends on my load size. I am careful with not "Cramming it full" but my loads can get large. With 4 boys and 1 girl...we always have laundry. I like the front load but with everything I have read, there seem to be a lot of problems after about 4 years.
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Old 08-18-2008, 09:42 AM
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I tell my customers to avoid front loaders as they have serious problems after a few years, not worth the extra money.
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