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There are 2 issues: 1)The temperature dial is switched 2)It keeps shutting itself off during the cycle.
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Originally Posted by: marikehner  There are 2 issues: 1)The temperature dial is switched 2)It keeps shutting itself off during the cycle. 1) Are you sure the filling hoses were not switched? 2) Can you be more specific on this problem, please? Gene.
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Originally Posted by: Gene 1) Are you sure the filling hoses were not switched?
2) Can you be more specific on this problem, please?
Gene. Thanks for your reply. The filling hoses weren't switched by us. Could that have happened by some action outside of the house? The cycles starts but then stops. I have to manually restart it. Thanks for your help.
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The cold and hot water filling hoses connections to the water inlet valve should be marked on the back panel.
Does the cycle stop at the same point on the timer dial?
Gene.
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No. It seems to be random.
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How do you restart it?
Are you able to restart it right away or it needs some time to cool down?
Does it make any unusual noise?
Gene.
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I pull out the dial, move it forward, push it in, and then it restarts. It doesn't make any noise, and it doesn't need time to restart. Thanks again.
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Originally Posted by: marikehner There are 2 issues: 1)The temperature dial is switched 2)It keeps shutting itself off during the cycle. As to the shutting off in the cycle, You need to check the lid switch assembly( raise and lower the lid several times, you should be able to hear the switch click everytime. If no clicking noise you will need check the switch and linkage to the lid hinges and actuator on the loading lid. Water temperature problem could be due to crossed hoses at the faucets or fill valve connections. If all OK suspect water temperaure switch/control if this unit has auto temp or energy saving control settings. also check the thermistor located on the fill valve.If you have no thermistor on the fill valve, then problem will be in the water temperature control. (this is the most likely water temperature problem).
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Originally Posted by: Joe / APP Team As to the shutting off in the cycle, You need to check the lid switch assembly( raise and lower the lid several times, you should be able to hear the switch click everytime. If no clicking noise you will need check the switch and linkage to the lid hinges and actuator on the loading lid.
Water temperature problem could be due to crossed hoses at the faucets or fill valve connections.
If all OK suspect water temperaure switch/control if this unit has auto temp or energy saving control settings. also check the thermistor located on the fill valve.If you have no thermistor on the fill valve, then problem will be in the water temperature control. (this is the most likely water temperature problem). Joe, As I noted earlier, not only are the wash water temps reversed, but the rinse water comes in hot (all rinses are supposed to be cold). For this reason, I think the culprit is the part Whirlpool calls "Thermister, Inlet", p/n 387606, no. 16 on the WASHER CABINET PARTS diagram. What do you think? (BTW, I am a retired mechanical engineer, for what it's worth. I just again confirmed that the hoses are correctly connected.) KeoweeHarry
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