[halley123]

got a whirlpool cabrio just called the number for the f1 error code. they said parts were free of charge. but would charge me labor. since i have had so many problems with the machine before with the ol error. i had previously called a local repairman. they charged me 60 dollars for a estimate of 600 dollar repair and did nothing. so i convinced the tech over the phone to send the part to my house and ill do the labor. supposed to be here in 5 to 10 days hope the f1 error will dissappear.

[ksv131]

Called the 866-698-8253 number someone else posted and whirlpool is aware of the problem and offering to send repairman to cover parts and labor. Let's hope it all works out well.

[mlstilley]

Originally Posted by sglass

whirlpool cabrio washing machine displays f1 code. have already pushed cancel and restart to no avail. what part may be needed?

Just got off the phone with whirlpool 800-253-1301 there is a recall for this they are sending someone out this week to replace the board free of charge and bought mine 5 years ago. power to the peeps!

[eebaileys]

Originally Posted by mlstilley

Just got off the phone with whirlpool 800-253-1301 there is a recall for this they are sending someone out this week to replace the board free of charge and bought mine 5 years ago. power to the peeps!

I had to call Whirlpool 2 times. I called 866-698-8253 and was told that my serial number was not included in the recall. I still set up an appointment for repair that would have cost me $129.95 plus parts. However, still a little confused as to why my appliance wouldnt be covered under the recall I continued reading the replies on this forum. I saw a different 800# (800.253.1301). so thankful I followed my intuition. My appliance is covered under the recall for the F1 code/electrical unit issue. It was overlooked by the rep at the first 800#. I will have my appliance service call tomorrow and continue with my "Happy Washing". Thanks for all the information.

[Atlantajan]

Just called Whirlpool today (11-8-11). A supervisor told me there is no recall. This seems to be a huge problem. What is Whirlpool doing about it?

[Atlantajan]

Just called again. Whirlpool completely blows.

[Atl Mom]

Getting the infamous F1 code on 4 year old washer. Just called the Whirlpool customer service number and they are sending someone on Monday to fix. Whirlpool will cover all parts and labor.

Happy Thanksgiving to All

[ArledgeK]

Called today 800-253-1301 about the F1 error code. It is covered by Whirlpool they are coming out tomorrow to replace or fix for free!! Keep calling to get a different representative if they are telling you it isnt. My washer is about 4 years old!

[kacyb]

I have the kenmore brand that is manufactured by Whirlpool so WP referred me back to sears.
My question is: did anyone have "symptoms" before the error code appeared?
My washing machine lights blink and it beeps when I use it and I can't choose any of the temp options because it just scans and options and the time changes. The cabrio repair manual says to replace the user interface assembly with this type of problem. I think this is the same part that's replaced for an F1 error.
thanks

[doraiders]

hi,i am haveing this problem with my top load cabrio,when i called cs,they said this problem is with front lad washers.is this true? any help or advise for me.thanks