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front loader door won't lock & start

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My front loader washing maching will turn on but the door won't lock and start to fill with water.

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Old 07-25-2008, 09:41 AM
kimmitchell kimmitchell is offline
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Default front loader door won't lock & start
Model Number: 110.47571600   Brand: Kenmore   Age: Less than 1 year   

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My front loader washing maching will turn on but the door won't lock and start to fill with water. ANY IDEAS?!

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  #2 (permalink)  
Old 07-25-2008, 09:43 AM
kimmitchell kimmitchell is offline
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Kenmore front loader washer has power, but the door won't lock and start.
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Old 07-25-2008, 09:52 PM
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Does it show any error code?

Can you be more specific on the problem?

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Old 07-26-2008, 10:31 AM
kimmitchell kimmitchell is offline
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Default Kenmore front loader won't start

No, there isn't any error code. It looks like it always does when I turn it on. The door just won't lock so it will start.

On this model I have to hold the start button down about 3 seconds then the door locks and begins. But I hold it down...and nothing.
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Old 07-26-2008, 02:15 PM
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Most likely the problem is a bad control panel but there is a small chance that the CCU can be bad too.

In order to provide the right part number for the control panel I need the color of it.

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Old 07-26-2008, 06:31 PM
kimmitchell kimmitchell is offline
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It's white. Could it be a faulty door lock?
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Old 07-26-2008, 07:50 PM
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The CCU in your washer has a self diagnosis abilities and if there is something wrong with the door latch, it should show an error code on the display. Look for the tech sheet inside the control panel or behind the bottom panel.

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Old 07-26-2008, 07:53 PM
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The part number for the white control panel is AP4260739

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Old 07-27-2008, 10:58 AM
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Thanks so much for your help!
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