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Whirlpool trash compactor drawer stuck closed

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My mom has a whirlpool trash compactor model tc8700xy, installed 1992 or 3, and has given many years of faithful

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Old 11-10-2012, 10:57 AM
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Default Whirlpool trash compactor drawer stuck closed
Model Number: 8700xy   Brand: Whirlpool   Age: More than 10 years   

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My mom has a whirlpool trash compactor model tc8700xy, installed 1992 or 3, and has given many years of faithful service.

Inexplicably, drawer wouldn't open a few months ago. Seems like ram is stuck down. She pressed the start button several times and the motor made noise as if working, however, no longer.

I tried the reset procedure per manual, check power supply (good) but no noise from compactor and cannot reset ram to open drawer.

How do i get the drawer open? Is this a fried motor? No burning smell reported. Are there internal fuses?

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