[nanu]

It started acting funny, making louder noises a couple of days ago. Now the motor just runs, sounds normal but will not stop. Drawer will not open. I have taken the bottom cover off, the chain and gears move and look fine but nothing happens. Does not seem to be affecting the ram. What now?
TIA

[nanu]

Wife is missing compactor, I don't know where to go from here. Thanks!

[mklock3]

Been trying to find a repair manual for mine but no luck so far. Ok, for your problem and this is strictly a guess. If the gears at the bottom are turning and also turning the long rods then your problem is probably the two items called the Power Nuts. With the top off look down the sides where the Screw Power Rods are located. You will see a plastic sleeve on each rod. These are threaded and are bolted to the ram. As the rods turn these ride up & down the rods lowering or raising the ram. There could only be 2 things wrong with these Power Nuts, 1. They are stripped. 2. They have broken away from the ram.
I would think to fix them you will have to unbolt the rods from the botton and pull the entire unit up through the top. Then you could replace the broken part and be able to open the door.
If I find a repair manual I'll let everyone know. Good luck Mike.