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I am having the exact same problem you had, I didn't read where anyone responded with a solution. I have removed the unit and have the back panel off. The ram is stuck down, even though the motor and gears appear to turn normally. Any suggestions?
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Our is a Kitchen Aid but I am sure they are all pretty much the same.
Start your investigation by removing the bottom plate. There should be a belt or chain going around 3 gears. Mine has 2 metal and one plastic. The 2 metal ones are on the ends of the rods that the ram runs up and down on. The plastic one is on top of a big speed reduction gear that is turned by the motor gear. Don't pinch your fingers but see if you can turn the big gear by hand. All gears should turn. If not check each gear for broken teeth, or bad bearing & races under the 2 rod gears. This area gets a little expensive. The big gear around $35, the 6 washers and 2 bearings $100, I can't remember how much the metal gears are. If this all seem ok go to paragraph 2. Been trying to find a repair manual for mine but no luck so far. Ok, for your problem and this is strictly a guess. If the gears at the bottom are turning and also turning the long rods then your problem is probably the two items called the Power Nuts. With the top off look down the sides where the Screw Power Rods are located. You will see a plastic sleeve on each rod. These are threaded and are bolted to the ram. As the rods turn these ride up & down the rods lowering or raising the ram. There could only be 2 things wrong with these Power Nuts, 1. They are stripped. 2. They have broken away from the ram. I would think to fix them you will have to unbolt the rods from the botton and pull the entire unit up through the top. Then you could replace the broken part and be able to open the door. If I find a repair manual I'll let everyone know. Good luck, Mike. |
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I found the problem (I think). The threaded hard plastic nut that the drive screw powers the scissors up and down with was cracked, and giving itself up toward the end of it's life. It looks like it went on the downstroke and didn't have enough friction in the broken part to raise the ram. Thank you for your advice, and I hope this helps other do it yourself types solve what looks to be a common weakness in these machines.
Steve |
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Warbirdman,
Do you have a part number for the plastic part that mates with the lead screw. I suspected this to be my problem too, and your post confirms my thoughts. I can't find any parts list for this unit. Any help in this part number search would be appreciated. Also, where did you get it from and how much $? Thx, Dan B. |
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Bosstool,
I no longer have the part# but you can get it from GE after wading through some of their menus. They will e-mail you the parts breakdown, and you want the jam nut that the jackscrew rides in. It is enclosed in a little sheetmetal container. I shopped the part around, and eventually paid about $28 for it. I think GE wanted approx $50 and so did another local shitbag parts supplier. I hope this helps. Steve |
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warbirdman,
I did find a parts list on "********************" website. For convenience sake I just ordered the part from them, after a quick check for other pricing. I paid $44 for this part, called a "trunnion nut" by their description. I took my current trunnion nut out of the sheetmetal case, and it is not cracked but it is "stripped." The threads are no longer present that would allow a good engagement to the lead screw. Thanks for your post. I suspected the problem would be this piece, but you post gave me 100 percent confidence that would be it. You have been very helpful. Great site! I wish GE had a little more information, like a parts list for their product. Dan |
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I didn't understand your last reply. If you call GE Monogram (Google) they will send you via fax or e-mail the exploded drawing for that part of the compactor. Get the part # for the jam nut, and shop around. It should cost about $5.95, but as I said a GOOD price is in the mid to high twenties. I hope this helps.
Steve |
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