Originally Posted by erics
Kitchenaid model kucc151gss sticks down when using the "solid pack" compact button. When toggling this compact button off to "normal", we just hear a buzzing sound like the motor is stuck in the down/compacted position. We have then just turned the radial switch on the right side to "off" to save the motor.
Is this a motor problem or possibly one of the switches? One more note: the compactor cycles down and up normally when just using the radial dial "start" "on" switch on the right. It just gets stuck in the lowest down position with the "solid pack" button engaged. Please help!
I have the same problem, except that we can not use the radial switch either. The ram is in the down position.Removed the unit from the cabinet and looked to see if anything was jammed. Nothing is jammed, cannot move the ram on push in drawer to get the unit started again. Is this a problem with a cycle switch or the power drive.