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Model Number: TU800SPPB Brand: Whirlpool Age: 1 - 5 years
2 1/2 year old Whirlpool TU800SPPB ram is stuck in the down position. When I ran it tonight I heard a faint cracking sound as the ram was compressing, after which the sound of the motor changed in such a way that it sounded like it was no longer straining. I turned the unit off because it was obvious the motor was not doing anything. The motor and power switch are clearly working. Since the ram is down I cannot open the door and cannot easily get to any screws, bolts, etc.
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