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Search: Posts Made By: Jeff / APP Team
Forum: Dryer Repair 02-20-2013, 08:56 AM
Replies: 11
Views: 835
Posted By Jeff / APP Team
No Problem! Glad we could help!!

No Problem! Glad we could help!!
Forum: Dryer Repair 02-20-2013, 08:53 AM
Replies: 11
Views: 835
Posted By Jeff / APP Team
The only part in the console is the touch pad. It...

The only part in the console is the touch pad. It is working because when you press start, the unit starts. It can not cause the power failure code as well. You need to replace the board.
Forum: Dryer Repair 02-20-2013, 08:25 AM
Replies: 11
Views: 835
Posted By Jeff / APP Team
No, the console is a separate part from the...

No, the console is a separate part from the control board. AP4028918
AP4043119
Forum: Dryer Repair 02-20-2013, 04:29 AM
Replies: 11
Views: 835
Posted By Jeff / APP Team
You will need the control board. AP4043119

You will need the control board. AP4043119
Forum: Dishwasher Repair 02-19-2013, 08:35 AM
Replies: 11
Views: 7,411
Posted By Jeff / APP Team
Usually this is caused by moisture getting on the...

Usually this is caused by moisture getting on the ribbon cable. Make sure your vent on the unit is not under the counter to where the moisture will be retained in the control panel and make sure the...
Forum: Dryer Repair 02-19-2013, 08:05 AM
Replies: 11
Views: 835
Posted By Jeff / APP Team
The issue is you are getting a power failure...

The issue is you are getting a power failure message. This would have nothing to do with the start button. It has to do with the control board breaking down. Once the board is warm, the relay is...
Forum: Dryer Repair 02-19-2013, 06:54 AM
Replies: 11
Views: 835
Posted By Jeff / APP Team
Check and make sure there are no loose...

Check and make sure there are no loose connections on the unit. If none is found, then based on the information you provided, you will need to order and replace the main control board in the unit....
Forum: Dishwasher Repair 02-19-2013, 05:13 AM
Replies: 11
Views: 7,411
Posted By Jeff / APP Team
Hello Mr B. Hate to tell you this, but you are...

Hello Mr B. Hate to tell you this, but you are going to need to order and replace the control panel to repair the unit. Once this is done, the unit should work just fine.
Forum: Refrigerator & Freezer Repair 01-24-2013, 12:42 PM
Replies: 52
Views: 54,757
Posted By Jeff / APP Team
Based on the photos provided, this is not a fan...

Based on the photos provided, this is not a fan motor issue. If it was a fan motor, the coils would still have frost all over them with some build up on the top. These coils are clean, except where...
Forum: Refrigerator & Freezer Repair 01-24-2013, 07:28 AM
Replies: 52
Views: 54,757
Posted By Jeff / APP Team
Based on the pictures you provided, there is no...

Based on the pictures you provided, there is no defrost issue. You have a restriction or a low freon issue causing the problem with the unit. This will require an HVAC tech to repair the sealed...
Forum: Dishwasher Repair 01-24-2013, 07:23 AM
Replies: 11
Views: 7,411
Posted By Jeff / APP Team
Hello ALB64. Yes, if the buttons are not working,...

Hello ALB64. Yes, if the buttons are not working, but some of them do work, and the ribbon cable is clean, dry, and seated good, you will replace the control panel on the unit.
Forum: Refrigerator & Freezer Repair 01-24-2013, 07:22 AM
Replies: 9
Views: 2,245
Posted By Jeff / APP Team
You will need to thaw out the bucket to remove...

You will need to thaw out the bucket to remove the bucket from the door. It may require using a pick tool to release the catch.
Forum: Refrigerator & Freezer Repair 01-23-2013, 11:41 AM
Replies: 9
Views: 2,245
Posted By Jeff / APP Team
Hello bobloblaw. Depending on the model number,...

Hello bobloblaw. Depending on the model number, the release may be bad and need to be replaced on the ice bucket assembly.
Forum: Refrigerator & Freezer Repair 12-31-2012, 03:35 AM
Replies: 19
Views: 7,355
Posted By Jeff / APP Team
Hello Jacilyn01. Check and make sure the...

Hello Jacilyn01. Check and make sure the evaporator fan motor inside the freezer is running. If not, and there is voltage to it, you will need to order and replace the evaporator fan motor. If it is...
Forum: Dryer Repair 11-14-2012, 07:58 AM
Replies: 2
Views: 1,260
Posted By Jeff / APP Team
Hello lynkers, It sounds like the coils are the...

Hello lynkers, It sounds like the coils are the issue again on the unit. Make sure the gas pressure coming to the unit is good. If so, replace the coils on the unit.
Forum: Refrigerator & Freezer Repair 11-14-2012, 04:36 AM
Replies: 27
Views: 7,582
Posted By Jeff / APP Team
Hello Jen. This is the part number your model...

Hello Jen. This is the part number your model number pulls up and calls for. It should work fine.
Forum: Refrigerator & Freezer Repair 11-13-2012, 11:42 AM
Replies: 27
Views: 7,582
Posted By Jeff / APP Team
I don't think there is an ice maker issue here,...

I don't think there is an ice maker issue here, but you can check and see if it is leaking. Also, check and see if there use to be a metal sleeve that went from the heater cover to the drain hold. If...
Forum: Oven Repair (including Ranges and Cooktops) 11-13-2012, 11:34 AM
Replies: 3
Views: 1,836
Posted By Jeff / APP Team
Hello MarkE. You need to look for a bad wiring...

Hello MarkE. You need to look for a bad wiring harness on the unit or the main power board or control board is bad. This is a communication issue between the boards on the unit.
Forum: Dryer Repair 11-13-2012, 10:39 AM
Replies: 1
Views: 1,041
Posted By Jeff / APP Team
Hello. The number is the control program. here is...

Hello. The number is the control program. here is the instructions from the manufacture. It sounds like the blower wheel may be bad or the thermistor. Here is the moisture bar test procedures. TEST...
Forum: Refrigerator & Freezer Repair 09-20-2012, 05:18 AM
Replies: 27
Views: 7,582
Posted By Jeff / APP Team
If the unit was running around 0° and then goes...

If the unit was running around 0° and then goes down to -20°, you may have a temperature sensor issue with the unit. I have attached a copy of the thermistor chart to test the sensor. You will need a...
Forum: Refrigerator & Freezer Repair 09-18-2012, 11:11 AM
Replies: 27
Views: 7,582
Posted By Jeff / APP Team
Did you use a tube and blow out the drain tube...

Did you use a tube and blow out the drain tube and make sure it is fully clear. The only reasons this happens is trash getting into the tube or in some cases the freezer being to cold, but that is...
Forum: Refrigerator & Freezer Repair 09-17-2012, 12:34 PM
Replies: 27
Views: 7,582
Posted By Jeff / APP Team
You need to physically access the drain hole and...

You need to physically access the drain hole and pour hot water through it and if needed use a hose and blow the drain line out. A partial clog will cause the issue you are having with the unit. This...
Forum: Refrigerator & Freezer Repair 09-17-2012, 11:52 AM
Replies: 27
Views: 7,582
Posted By Jeff / APP Team
Hello Jennifer1969. You need to clean out the...

Hello Jennifer1969. You need to clean out the tube and make sure the hot water flows into the drain pan when it is done. Once the water flows, make sure the freezer is around 0° and that nothing can...
Forum: Refrigerator & Freezer Repair 09-14-2012, 08:28 AM
Replies: 52
Views: 54,757
Posted By Jeff / APP Team
Hello stewdog259...

Hello stewdog259 (http://forum.appliancepartspros.com/members/stewdog259.html). If the relay starter is new, then yes, it sounds like the windings in the compressor is the issue and you will need to...
Forum: Refrigerator & Freezer Repair 09-14-2012, 07:33 AM
Replies: 52
Views: 54,757
Posted By Jeff / APP Team
Hello stewdog259...

Hello stewdog259 (http://forum.appliancepartspros.com/members/stewdog259.html). It sounds like the start relay on the unit is bad and will need to be replaced in the unit.
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