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Search: Posts Made By: Simon / APP Team
Forum: Dryer Repair Today, 07:54 PM
Replies: 1
Views: 43
Posted By Simon / APP Team
Hi, Nicholas. In your case it's most likely the...

Hi, Nicholas.

In your case it's most likely the electronic control board which is located inside the control panel. But it also could be the motor. To determine that unplug the dryer, open the...
Forum: Refrigerator & Freezer Repair Today, 04:40 PM
Replies: 1
Views: 61
Posted By Simon / APP Team
Hello, Maggie. You are correct about the hardly...

Hello, Maggie.

You are correct about the hardly fixable problem with your refrigerator. My question is - have you tried any repairs at all? I'm thinking that you might have two different problems at...
Forum: Microwave Repair Today, 02:12 PM
Replies: 1
Views: 59
Posted By Simon / APP Team
Hi, Jeffkory. Based on what you described the...

Hi, Jeffkory.

Based on what you described the magnetron failed. Replacing a magnetron require some skills. You will have to properly discharge the high voltage capacitor before making any repair to...
Forum: Oven Repair (including Ranges and Cooktops) Today, 01:52 PM
Replies: 1
Views: 84
Posted By Simon / APP Team
Hi, captjane35. Based on the information you...

Hi, captjane35.

Based on the information you provided I think you would need just one of the infinite switches - left/front.

Here is the switch AP3873795

If you click on the part you'll be able...
Forum: Refrigerator & Freezer Repair Today, 01:23 PM
Replies: 2
Views: 71
Posted By Simon / APP Team
Hi, Rich. It could be compressor, start...

Hi, Rich.

It could be compressor, start relay/overload or run capacitor. First check the capacitor - the rating is on its side, then if you know how to, jump-start the compressor (you'll need a...
Forum: Washer Repair Today, 12:38 PM
Replies: 2
Views: 68
Posted By Simon / APP Team
Hi, josh22. Because your washer is 'just from...

Hi, josh22.

Because your washer is 'just from the oven", you should call Whirlpool customer service and complain about the noise. See what they will tell you. The noise seams to be a bit excessive....
Forum: Dishwasher Repair Today, 12:16 PM
Replies: 1
Views: 72
Posted By Simon / APP Team
Hi, dkon. It looks like you need to replace the...

Hi, dkon.
It looks like you need to replace the motor assembly, it comes with both "O" rings. Make sure there is no foreign objects inside the circulation pump housing.

Here is the motor assembly...
Forum: Washer Repair Today, 11:44 AM
Replies: 5
Views: 73
Posted By Simon / APP Team
Sorry, fairbank56, you beat me by one minute...

Sorry, fairbank56, you beat me by one minute :)

Simon.
Forum: Washer Repair Today, 11:42 AM
Replies: 5
Views: 73
Posted By Simon / APP Team
Hi. Can you, please describe more detailed how...

Hi.

Can you, please describe more detailed how the washer not completing the rinse cycle. Also, do you have cold water? Have you checked the temperature switch settings?

Thanks,

Simon.
Forum: Refrigerator & Freezer Repair Today, 10:30 AM
Replies: 2
Views: 93
Posted By Simon / APP Team
Hi, Yvonne. The condenser fan motor should be...

Hi, Yvonne.
The condenser fan motor should be running as long as the compressor is. So if you discovered that the condenser motor is not turning, both the condenser motor and the main control board...
Forum: Refrigerator & Freezer Repair Today, 09:57 AM
Replies: 3
Views: 73
Posted By Simon / APP Team
Hi, jszemba. There is a good chance that...

Hi, jszemba.

There is a good chance that icemaker water inlet tube is frozen. You can ether unplug the fridge for 24 hours (keeping the doors open) or use a blowdryer to heat the tube being careful...
Forum: Refrigerator & Freezer Repair 05-24-2015, 10:42 PM
Replies: 3
Views: 168
Posted By Simon / APP Team
Hi, Janet. From what I understand the clicking...

Hi, Janet.
From what I understand the clicking sound most likely is coming from the heater relay in the defrost control board. It's failed now that's why you start having frost at the back panel in...
Forum: Refrigerator & Freezer Repair 05-22-2015, 03:38 PM
Replies: 2
Views: 145
Posted By Simon / APP Team
Hi. What do you mean by ice maker hose was...

Hi.

What do you mean by ice maker hose was detached due to leakage?

Please explain.

simon.
Forum: Refrigerator & Freezer Repair 05-22-2015, 03:13 PM
Replies: 2
Views: 132
Posted By Simon / APP Team
Hi, John. In your case the problem is, most...

Hi, John.
In your case the problem is, most likely the worn out door cam(s). They are located at the bottom of the door and on the door hinge. Replace both of them at the same time.

The door cam for...
Forum: Dishwasher Repair 05-22-2015, 12:29 PM
Replies: 1
Views: 103
Posted By Simon / APP Team
Hi, Kennow. First I'd like to clarify if you...

Hi, Kennow.
First I'd like to clarify if you chose the "Heated dry" cycle? If you did - unplug the dishwasher, remove the toe panel, locate the heater contacts and using a multimeter check continuity...
Forum: Refrigerator & Freezer Repair 05-22-2015, 10:20 AM
Replies: 3
Views: 168
Posted By Simon / APP Team
Hi, Janet. Does the clicking sound comes from...

Hi, Janet.
Does the clicking sound comes from the freezer or fresh food compartment?
Forum: Dryer Repair 01-28-2014, 01:04 PM
Replies: 2
Views: 529
Posted By Simon / APP Team
Hello, Linda. You should replace both rollers,...

Hello, Linda.

You should replace both rollers, they are identical. Here is your part:

AP4008534

There is also a chance that the belt tension pulley may squick. Here is the part:

AP4373393
Forum: Refrigerator & Freezer Repair 01-28-2014, 12:38 PM
Replies: 2
Views: 422
Posted By Simon / APP Team
Hello, Todd. Sounds like you need to replace the...

Hello, Todd.

Sounds like you need to replace the start components. Clean the compressor contacts with sand paper and install the new kit, recommended by Whirlpool: AP3873993. Make sure the condenser...
Forum: Oven Repair (including Ranges and Cooktops) 11-12-2013, 10:19 AM
Replies: 6
Views: 1,452
Posted By Simon / APP Team
You are very welcome. Simon.

You are very welcome.

Simon.
Forum: Oven Repair (including Ranges and Cooktops) 11-11-2013, 02:13 PM
Replies: 6
Views: 1,452
Posted By Simon / APP Team
Hello. Sorry for the long respond time. I was...

Hello.

Sorry for the long respond time. I was not able to find the instructions for the exact model number, but I think this ones are the same:
LP ORIFICE SPUD LOCATION
LP orifice spuds are located...
Forum: Oven Repair (including Ranges and Cooktops) 07-11-2013, 09:51 AM
Replies: 3
Views: 2,178
Posted By Simon / APP Team
Hi. The relay board is located under the...

Hi.

The relay board is located under the control board 9782435

Thank you.

Simon.
Forum: Dryer Repair 06-19-2013, 05:36 PM
Replies: 5
Views: 2,536
Posted By Simon / APP Team
Hi. What was the original problem? What you are...

Hi.

What was the original problem? What you are describing is a normal sequence.Do not test the dryer with out any wet clothing inside.

Simon.
Forum: Dryer Repair 06-19-2013, 05:29 PM
Replies: 8
Views: 2,185
Posted By Simon / APP Team
You are welcome. Simon.

You are welcome.

Simon.
Forum: Dryer Repair 06-16-2013, 01:45 AM
Replies: 8
Views: 2,185
Posted By Simon / APP Team
That is my pleasure. Simon.

That is my pleasure.

Simon.
Forum: Dishwasher Repair 06-16-2013, 01:41 AM
Replies: 3
Views: 1,072
Posted By Simon / APP Team
You are welcome. Simon.

You are welcome.

Simon.
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