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Forum: Dishwasher Repair 05-17-2013, 02:53 PM
Replies: 1
Views: 144
Posted By Joe / APP Team
Dhan, If you haven't yet, you'll need to remove...

Dhan, If you haven't yet, you'll need to remove the sump cover and filter in the center rear portion of the tub, and check to see that the filter and cover aren't clogged and the sump is clear of any...
Forum: Refrigerator & Freezer Repair 05-17-2013, 02:29 PM
Replies: 6
Views: 158
Posted By Joe / APP Team
Yanni, We have no service or parts information...

Yanni,
We have no service or parts information regarding KIC refrigerators. We can't properly or safely advise you on testing or checking components in the refrigerator, without it. We have a...
Forum: Washer Repair 05-17-2013, 01:51 PM
Replies: 3
Views: 110
Posted By Joe / APP Team
Allen, Correct "to remove the basket a)...

Allen, Correct
"to remove the basket
a) Loosen the clamp and pull the recirculation hose off the tub ring.
b) Pry out and unsnap the tub ring tabs from the tub and remove the tub ring.
c) Insert the...
Forum: Washer Repair 05-17-2013, 01:06 PM
Replies: 3
Views: 110
Posted By Joe / APP Team
Allen, Apparently you've also damaged the hub...

Allen, Apparently you've also damaged the hub drive assembly

AP3892170

You may want to slide a long strap, belt or rope, under the tub, center it as best possible and use that to lift up on the tub...
Forum: Washer Repair 05-17-2013, 12:29 PM
Replies: 1
Views: 115
Posted By Joe / APP Team
Dearie, The F33 error indicates there's an issue...

Dearie, The F33 error indicates there's an issue with the drain pump or wiring between the drain pump and the CCU (central control unit). Does the washer drain ? If the washer doesn't drain, the door...
Forum: Oven Repair (including Ranges and Cooktops) 05-17-2013, 10:03 AM
Replies: 1
Views: 111
Posted By Joe / APP Team
KO99, EE214 and M214, are not error codes for...

KO99, EE214 and M214, are not error codes for your range. They're engineering program modes when the control is manufactured. You do have four digit error codes (1c2c,3d41,9d11,etc.)

Your issue is...
Forum: Oven Repair (including Ranges and Cooktops) 05-17-2013, 09:39 AM
Replies: 6
Views: 178
Posted By Joe / APP Team
Goatguns, You've probably already done this but,...

Goatguns, You've probably already done this but, re check the J2 harness between the ERC/Clock and upper oven relay board. Re check the J7 harness, between the upper and lower oven relay boards and...
Forum: Refrigerator & Freezer Repair 05-17-2013, 09:05 AM
Replies: 6
Views: 158
Posted By Joe / APP Team
That's a different machine, sounds like you're...

That's a different machine, sounds like you're working on a "bottom mount" refrigerator. In that case, Yes there will be a defrost system with a timer(control) , heater and thermostat.
Make sure the...
Forum: Refrigerator & Freezer Repair 05-17-2013, 08:54 AM
Replies: 3
Views: 115
Posted By Joe / APP Team
Jeff, Sorry but no idea's as to time and cost....

Jeff, Sorry but no idea's as to time and cost. You'll need to contact the phone numbers attached to the previous post. There may not be a major delay at all, if they have a "remanufactured" boar in...
Forum: Oven Repair (including Ranges and Cooktops) 05-17-2013, 08:36 AM
Replies: 1
Views: 122
Posted By Joe / APP Team
Millco, Is your range using LP gas or Nat gas,...

Millco, Is your range using LP gas or Nat gas, and do the top burners work properly ? We may be able to eliminate the gas supply as a possible issue.
That would leave the oven temp sensor...
Forum: Refrigerator & Freezer Repair 05-17-2013, 07:59 AM
Replies: 6
Views: 158
Posted By Joe / APP Team
Yanni, You've got the majority of the information...

Yanni, You've got the majority of the information correct. You need to remember, depending on the style and configuration of the freezer, some frost or ice is normal (1/8 to 1/4 inch). Some freezers...
Forum: Refrigerator & Freezer Repair 05-17-2013, 07:40 AM
Replies: 3
Views: 115
Posted By Joe / APP Team
JP, No, don't replace the inverter yet. Your...

JP, No, don't replace the inverter yet. Your refrigerator is cooling, and maintaining temperature. With the condenser fan cycling off and on and the clicking noise it's more likely a faulty relay on...
Forum: Oven Repair (including Ranges and Cooktops) 05-17-2013, 07:14 AM
Replies: 12
Views: 3,100
Posted By Joe / APP Team
jmayarch1, As in the previous posts, the 06 and...

jmayarch1, As in the previous posts, the 06 and AM71 UI75 EEKEO-068 are revision and engineering codes programmed into the control at the time of manufacturing, they don't have anything to do with...
Forum: Washer Repair 05-17-2013, 06:34 AM
Replies: 3
Views: 222
Posted By Joe / APP Team
cookiemonsterkatie, Check and make sure the...

cookiemonsterkatie,

Check and make sure the drain hose didn't get dislodged from the drain pipe
while you were investigating the other issues and symptoms.

The attached file should help you to...
Forum: Refrigerator & Freezer Repair 05-17-2013, 06:18 AM
Replies: 3
Views: 98
Posted By Joe / APP Team
Great ! Just remember to remove power to the...

Great !

Just remember to remove power to the refrigerator before you start, you don't want to damage any new parts or shock yourself, working on the refrigerator. Give the refrigerator a few...
Forum: Refrigerator & Freezer Repair 05-17-2013, 06:11 AM
Replies: 3
Views: 111
Posted By Joe / APP Team
Ron, Great job. Glad you figured it out and...

Ron,
Great job. Glad you figured it out and you're up and running.

Thanks for the photo and post information and update.
Forum: Dishwasher Repair 05-16-2013, 03:09 PM
Replies: 1
Views: 167
Posted By Joe / APP Team
Ruff, The next check will be the door switches on...

Ruff, The next check will be the door switches on the latch assembly

AP3774457

Check and make sure you have 120 VAC across the wires into the switches. some times the wiring at the bottom of the...
Forum: Dishwasher Repair 05-16-2013, 01:51 PM
Replies: 2
Views: 962
Posted By Joe / APP Team
Greg, Start at the heater element, remove the...

Greg, Start at the heater element, remove the wires from the terminals and check for 13 ohms resistance across the element with a multi meter. If the element checks OK, make sure the water...
Forum: Microwave Repair 05-16-2013, 01:02 PM
Replies: 3
Views: 774
Posted By Joe / APP Team
ChiokeSam, You'll need to check a couple of...

ChiokeSam, You'll need to check a couple of connections and the door switch.

At the bottom door hinge, you should find a wire harness that plugs into a connector, you'll need to check the wires and...
Forum: Oven Repair (including Ranges and Cooktops) 05-16-2013, 12:45 PM
Replies: 5
Views: 100
Posted By Joe / APP Team
You're Welcome !!

You're Welcome !!
Forum: Oven Repair (including Ranges and Cooktops) 05-16-2013, 12:43 PM
Replies: 5
Views: 100
Posted By Joe / APP Team
Jack, "Open the oven door, then press and...

Jack, "Open the oven door, then press and hold BROIL pad for 5 seconds.(You will know you are in Celsius when "F" disappears.) To switch back to Fahrenheit, press "Broil" pad again for 5 seconds("F"...
Forum: Oven Repair (including Ranges and Cooktops) 05-16-2013, 11:49 AM
Replies: 5
Views: 100
Posted By Joe / APP Team
Jack, Check and make sure the control board has...

Jack, Check and make sure the control board has not been set for "Celsius" by accident. If that isn't the issue, please re post and supply a proper model number of your wall oven, so we can...
Forum: Dishwasher Repair 05-16-2013, 11:40 AM
Replies: 1
Views: 132
Posted By Joe / APP Team
Ibjessa, Recheck and make sure the wires to the...

Ibjessa, Recheck and make sure the wires to the heating element and hi limit thermostat are connected, and in tact. Start the dishwasher, Check and ensure the water temperature in the bottom of the...
Forum: Refrigerator & Freezer Repair 05-16-2013, 09:48 AM
Replies: 3
Views: 98
Posted By Joe / APP Team
Tic29450, You're most likely issue is the PC...

Tic29450, You're most likely issue is the PC Board Kit

AP3137510

" 1. OPEN THE FREEZER DOOR > 2 PULSES FOLLOWED BY A 1 SECOND DELAY. (REPEATED) > A.THE FLAPPER DOOR ON THE EMITTER IS BLOCKING
THE...
Forum: Dishwasher Repair 05-16-2013, 09:05 AM
Replies: 1
Views: 167
Posted By Joe / APP Team
Discoteka, The issue with your keypad and LED...

Discoteka, The issue with your keypad and LED lights is in the control panel/ keypad assembly

AP4459540

and the control panel will need to be replaced.

The burnt TR4 triac on the control board...
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