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Search: Posts Made By: Simon / APP Team
Forum: Refrigerator & Freezer Repair 07-03-2015, 01:57 PM
Replies: 3
Views: 181
Posted By Simon / APP Team
Hi. Your case sounds like a frozen condensation...

Hi.

Your case sounds like a frozen condensation drain 101. It's located inside the freezer and if you will remove all the shelfs and the drawers and the rear cover panel you will be able to see the...
Forum: Oven Repair (including Ranges and Cooktops) 07-03-2015, 01:29 PM
Replies: 1
Views: 113
Posted By Simon / APP Team
Hi. The two hinge parts that goes inside the...

Hi.

The two hinge parts that goes inside the oven frame should be locked together with the small swivel attached to the shorter "tongue". Use the large channel locks pliers and brutal :) force to...
Forum: Dryer Repair 07-03-2015, 01:00 PM
Replies: 3
Views: 154
Posted By Simon / APP Team
Hi. It sounds like all the problem was ...

Hi.

It sounds like all the problem was restricted air flow inside and outside your dryer. You may replace the thermistor but it's probably OK because the dryer works fine in time dry. Check the...
Forum: Refrigerator & Freezer Repair 07-03-2015, 12:46 PM
Replies: 1
Views: 113
Posted By Simon / APP Team
Hi. There could be a problem with the...

Hi.

There could be a problem with the temperature sensor in the fresh food compartment or with the three way valve that is directing the freon flow between the freezer and the fresh food...
Forum: Washer Repair 07-03-2015, 12:27 PM
Replies: 1
Views: 105
Posted By Simon / APP Team
Hi. Check if there is power going to the washer....

Hi.

Check if there is power going to the washer. Then open the control panel and disconnect the flex ribbon that is connecting the touchpad to the control board from the control board connector and...
Forum: Refrigerator & Freezer Repair 07-03-2015, 11:52 AM
Replies: 1
Views: 94
Posted By Simon / APP Team
Hi. You should check if the ice maker water...

Hi.

You should check if the ice maker water inlet tube is frozen. It is possible that water was dripping for short time and froze in the tube when you replaced the filter.
Here are the breakdown...
Forum: Microwave Repair 07-03-2015, 11:35 AM
Replies: 3
Views: 171
Posted By Simon / APP Team
Hi. Still can't find this microwave breakdown...

Hi.

Still can't find this microwave breakdown diagrams, but I can direct you where to look for a faulty part. There are three or four door switches, depends on design. Open the control panel (first...
Forum: Microwave Repair 07-02-2015, 11:58 PM
Replies: 3
Views: 171
Posted By Simon / APP Team
Hi, Dave. Please check and provide the correct...

Hi, Dave.

Please check and provide the correct model number. The one you posted doesn't come up.

Thank you,

Simon.
Forum: Dryer Repair 07-02-2015, 09:58 PM
Replies: 2
Views: 117
Posted By Simon / APP Team
Hi. Did you remove and clean the lint chute...

Hi.

Did you remove and clean the lint chute (metal air duct where the lint screen goes)? Try to run the dryer with the vent disconnected and see if that make a difference.

Thank you,

Simon.
Forum: Dryer Repair 07-02-2015, 09:47 PM
Replies: 4
Views: 140
Posted By Simon / APP Team
Hi. It sounds like you need to replace the...

Hi.

It sounds like you need to replace the control coils on the top of the gas valve.

If you have a common type Whirlpool dryer here is you coils

AP3094251

Good luck. Please keep us posted of...
Forum: Dryer Repair 07-02-2015, 09:40 PM
Replies: 1
Views: 91
Posted By Simon / APP Team
Hi. First of the front panel should be installed...

Hi.

First of the front panel should be installed back and the door has to be closed in order to have a proper air flow and heat exchange. From all the parts that you listed you most likely need only...
Forum: Dishwasher Repair 07-02-2015, 09:29 PM
Replies: 1
Views: 103
Posted By Simon / APP Team
Hi, Pman. You really need to pull the dishwasher...

Hi, Pman.

You really need to pull the dishwasher out:( to check the damage. If the plastic box your are referring to is not broken you probably should replace the inlet hose and put a small clamp on...
Forum: Dryer Repair 07-02-2015, 09:13 PM
Replies: 1
Views: 82
Posted By Simon / APP Team
Hi. Have you tried to run your dryer with the...

Hi.

Have you tried to run your dryer with the vent disconnected from the back of it?

Thank you,

Simon.
Forum: Washer Repair 07-02-2015, 09:06 PM
Replies: 1
Views: 124
Posted By Simon / APP Team
Hi. I don't think it's possible to extend the...

Hi.

I don't think it's possible to extend the programmed wash cycle except by choosing the Heavy cycle.

Thank you,

Simon.
Forum: Refrigerator & Freezer Repair 07-02-2015, 08:51 PM
Replies: 1
Views: 98
Posted By Simon / APP Team
Hi, Kelly. There is a short within the...

Hi, Kelly.

There is a short within the refrigerator and you need to isolate the problem. Unplug the refrigerator, remove the rear access panel covering the compressor compartment, locate the black...
Forum: Dishwasher Repair 07-01-2015, 05:59 PM
Replies: 1
Views: 75
Posted By Simon / APP Team
Hi. The problem with your dishwasher may be the...

Hi.

The problem with your dishwasher may be the faulty hi-limit thermostat, the control board, the wiring harness and bad connection at the control board, the heating element or the hi-limit. You...
Forum: Dishwasher Repair 07-01-2015, 04:04 PM
Replies: 1
Views: 90
Posted By Simon / APP Team
Hi. You need to make sure the pump filter, the...

Hi.

You need to make sure the pump filter, the drain hose and the air-gap are all clean. Disconnect the drain hose from the air-gap, put the hose in a tall bucket, start the dishwasher in the drain...
Forum: Dishwasher Repair 07-01-2015, 03:06 PM
Replies: 1
Views: 85
Posted By Simon / APP Team
Hi. During the fill cycle water gets into the...

Hi.

During the fill cycle water gets into the pump housing and into the lower portion of the drain hose. Water is not draining through the drain hose during the wash cycle because of the air-gap...
Forum: Refrigerator & Freezer Repair 06-29-2015, 05:16 PM
Replies: 1
Views: 108
Posted By Simon / APP Team
Hello, Murphy. First of all you should check the...

Hello, Murphy.

First of all you should check the power supply to the refrigerator. Plug it in a different outlet that you know for sure is good. If it still not working, check the power cord and...
Forum: Oven Repair (including Ranges and Cooktops) 06-29-2015, 04:02 PM
Replies: 1
Views: 104
Posted By Simon / APP Team
Hello, Scott. What I would recommend you to do...

Hello, Scott.

What I would recommend you to do is to unplug the range, pull it out and remove the covers from the console and from the back of the oven to expose the controls and connections to the...
Forum: Dryer Repair 06-29-2015, 01:25 PM
Replies: 3
Views: 204
Posted By Simon / APP Team
Hi. Unplug the dryer, remove two philips screws...

Hi.

Unplug the dryer, remove two philips screws at the bottom of the front panel, pull the bottom out to disengage the clips at the top and rotate the panel to the left. Now you have the access to...
Forum: Dryer Repair 06-29-2015, 09:29 AM
Replies: 3
Views: 129
Posted By Simon / APP Team
Hi. You need to replace the timer ...

Hi.

You need to replace the timer AP3637093

Unplug the unit or turn off the circuit breaker before opening the console. Locate two philips screws one in each corner at the bottom of the console...
Forum: Washer Repair 06-28-2015, 02:56 PM
Replies: 1
Views: 102
Posted By Simon / APP Team
Hi. Will your washer fill with cold water on the...

Hi.

Will your washer fill with cold water on the cold/cold water setting? If not you may have problem with cold water supply or water inlet valve.

Here is the valve AP3861119

Thank you,

Simon.
Forum: Oven Repair (including Ranges and Cooktops) 06-28-2015, 02:45 PM
Replies: 1
Views: 106
Posted By Simon / APP Team
Hi. You need to check keypad and oven sensor....

Hi.

You need to check keypad and oven sensor. Unplug the range and open the control panel rear cover. Locate the four wire plug at the control board and unplug it. Check the resistance between the...
Forum: Dryer Repair 06-28-2015, 02:00 PM
Replies: 3
Views: 129
Posted By Simon / APP Team
Hi. In order to get you the correct parts,...

Hi.

In order to get you the correct parts, please provide the complete model number of the unit.

Thank you,

Simon.
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