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Search: Posts Made By: Jeff / APP Team
Forum: Dishwasher Repair 06-26-2015, 06:48 AM
Replies: 2
Views: 133
Posted By Jeff / APP Team
You will need to check the thermal fuse and see...

You will need to check the thermal fuse and see if it is bad and will need to be replaced. If so, make sure you replace the harness that comes with the new thermal fuse. AP4423189
Forum: Washer Repair 06-16-2015, 07:07 AM
Replies: 8
Views: 358
Posted By Jeff / APP Team
If the clutch is good, I would try it and see if...

If the clutch is good, I would try it and see if the noise is still there. Also, make sure the liquid is still in the balance ring on the top of the inner basket. You can check the Teflon pad on the...
Forum: Washer Repair 06-15-2015, 05:36 AM
Replies: 8
Views: 358
Posted By Jeff / APP Team
There is 2 tabs on the top of the spin tube that...

There is 2 tabs on the top of the spin tube that goes into the drive block. You will see shavings and the top of the drive block stripped out if the drive block is bad.
Forum: Microwave Repair 06-12-2015, 12:45 PM
Replies: 9
Views: 234
Posted By Jeff / APP Team
I dont think it would cause your issue as it...

I dont think it would cause your issue as it should test open at room temp. You most likely have a "high voltage" side malfunction. Transformer, diode, magnetron, Capacitor. You will need to be...
Forum: Microwave Repair 06-12-2015, 12:26 PM
Replies: 9
Views: 234
Posted By Jeff / APP Team
This is the HOOD THERMAL CUTOUT. This cutout will...

This is the HOOD THERMAL CUTOUT. This cutout will protect the touch control from excessive heat by turning the vent fan on at low speed. If the surface units of the range are used for long periods of...
Forum: Washer Repair 06-12-2015, 12:01 PM
Replies: 8
Views: 358
Posted By Jeff / APP Team
The spanner will need to be ordered online....

The spanner will need to be ordered online. Usually local stores do not carry them. AP4503397
Forum: Microwave Repair 06-12-2015, 11:25 AM
Replies: 9
Views: 234
Posted By Jeff / APP Team
That one is AP2026102.

That one is AP2026102.
Forum: Microwave Repair 06-12-2015, 10:41 AM
Replies: 9
Views: 234
Posted By Jeff / APP Team
Hello Tim. Is it the one located on the magnetron...

Hello Tim. Is it the one located on the magnetron inside the microwave cavity?
Forum: Microwave Repair 06-12-2015, 10:36 AM
Replies: 3
Views: 184
Posted By Jeff / APP Team
Is it the one located on the magnetron?

Is it the one located on the magnetron?
Forum: Dryer Repair 06-12-2015, 09:20 AM
Replies: 3
Views: 164
Posted By Jeff / APP Team
Hello Cyberchipz. The start switch in question is...

Hello Cyberchipz. The start switch in question is a 5 terminal switch. It will work for the model number you provided. It sounds like your issue does revolve around the timer on the unit. However,...
Forum: Washer Repair 06-12-2015, 09:08 AM
Replies: 8
Views: 358
Posted By Jeff / APP Team
The first thing you will need to check is the...

The first thing you will need to check is the drive block. If it is bad, the unit will make a banging noise during the spin cycle. You can remove the agitator to inspect the drive block. If it is...
Forum: Refrigerator & Freezer Repair 06-12-2015, 08:26 AM
Replies: 1
Views: 159
Posted By Jeff / APP Team
If all fans are running, and the compressor is...

If all fans are running, and the compressor is running, then it sounds like you may have sealed system failure with the unit. Check and see if the evaporator coils have an even frost pattern. If not,...
Forum: Dishwasher Repair 06-12-2015, 08:23 AM
Replies: 1
Views: 146
Posted By Jeff / APP Team
You will need to check the latch assembly, door...

You will need to check the latch assembly, door strike, and door switches on the unit and make sure they are good. You can test this with a multi-meter AP3873826. Here is a link on how to use a...
Forum: Dishwasher Repair 06-12-2015, 08:21 AM
Replies: 1
Views: 160
Posted By Jeff / APP Team
You will need to check and see if the thermal...

You will need to check and see if the thermal fuse is bad and will need to be replaced on the unit. If so, make sure you use all the parts sent in the kit. AP4423189
Forum: Refrigerator & Freezer Repair 06-12-2015, 08:19 AM
Replies: 1
Views: 139
Posted By Jeff / APP Team
It is normal for this part to be warm on the...

It is normal for this part to be warm on the units. However, make sure the condenser coils are clean and your condenser fan motor is running good. This will affect how hot the mullion gets on the...
Forum: Refrigerator & Freezer Repair 06-12-2015, 08:17 AM
Replies: 1
Views: 206
Posted By Jeff / APP Team
Make sure the freezer is between 0 and 5. You...

Make sure the freezer is between 0 and 5. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the...
Forum: Microwave Repair 06-12-2015, 08:15 AM
Replies: 3
Views: 184
Posted By Jeff / APP Team
We will need your model number to help you with...

We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. Here is a link to help you locate it. Find your model...
Forum: Dryer Repair 06-12-2015, 08:09 AM
Replies: 1
Views: 203
Posted By Jeff / APP Team
You will need to check and see if the gas coils...

You will need to check and see if the gas coils are bad and will need to be replaced on the unit. This is the main cause for the issue your having. AP3094251
Forum: Dishwasher Repair 05-26-2015, 06:01 AM
Replies: 9
Views: 494
Posted By Jeff / APP Team
It sounded like there was 2 issues with the unit...

It sounded like there was 2 issues with the unit at first. The not starting issue was what sounded like it could be the user interface. The no drain issue and what you have found out now, does point...
Forum: Microwave Repair 05-18-2015, 05:05 AM
Replies: 5
Views: 636
Posted By Jeff / APP Team
Bump the meter up to the 2k scale and see what...

Bump the meter up to the 2k scale and see what the readings are. If the same is happening, replace the transformer.
Forum: Refrigerator & Freezer Repair 05-15-2015, 11:41 AM
Replies: 6
Views: 312
Posted By Jeff / APP Team
If the new start relay started the compressor, it...

If the new start relay started the compressor, it should be fine. However, if it stops again, I would suggest to them to replace the compressor assembly.
Forum: Refrigerator & Freezer Repair 05-15-2015, 10:00 AM
Replies: 11
Views: 480
Posted By Jeff / APP Team
Your welcome! Anytime we can help, we will be...

Your welcome! Anytime we can help, we will be glad to!!
Forum: Refrigerator & Freezer Repair 05-15-2015, 09:49 AM
Replies: 11
Views: 480
Posted By Jeff / APP Team
This will not show compatible because it is a kit...

This will not show compatible because it is a kit they designed for the issue your having. The part came out after the unit was made.
Forum: Microwave Repair 05-15-2015, 09:05 AM
Replies: 5
Views: 636
Posted By Jeff / APP Team
Being a Kenmore, we can not pull the wiring...

Being a Kenmore, we can not pull the wiring diagram for this model. However, there should be one inside the cabinet of the unit if you remove the outer cover off the unit. As for the no heat, You...
Forum: Refrigerator & Freezer Repair 05-13-2015, 12:05 PM
Replies: 11
Views: 480
Posted By Jeff / APP Team
Ok if all the vents are not blocked, you will...

Ok if all the vents are not blocked, you will need to order and install the kit for this issue. It comes with the instruction sheet needed to install it. AP4567436
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