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Search: Posts Made By: Simon / APP Team
Forum: Oven Repair (including Ranges and Cooktops) Yesterday, 07:26 PM
Replies: 5
Views: 138
Posted By Simon / APP Team
Hi, David. At this point you have replaced all...

Hi, David.

At this point you have replaced all the key parts. Unless you had a faulty replacement part there is not much I can help you with. If you purchased the control panel and the control board...
Forum: Oven Repair (including Ranges and Cooktops) 07-27-2015, 09:26 AM
Replies: 5
Views: 138
Posted By Simon / APP Team
Hello again, David. I know it's a wild shot, but...

Hello again, David.

I know it's a wild shot, but does both ovens acting up the same?

Simon.
Forum: Refrigerator & Freezer Repair 07-24-2015, 11:54 PM
Replies: 1
Views: 105
Posted By Simon / APP Team
Hi. The problem you are describing is caused by...

Hi.

The problem you are describing is caused by a faulty control board. It's located inside the control panel and fairly easy to replace.

The control board AP5656409

Here are the breakdown...
Forum: Oven Repair (including Ranges and Cooktops) 07-24-2015, 11:43 PM
Replies: 5
Views: 138
Posted By Simon / APP Team
Hi, David. The F14 error code means that control...

Hi, David.

The F14 error code means that control board is not sensing the touch panel connection. So you need to turn the breakers off and get behind the control panel to check on the connectors....
Forum: Dishwasher Repair 07-24-2015, 11:20 PM
Replies: 1
Views: 76
Posted By Simon / APP Team
Hi, Andrew. Please double check and post the...

Hi, Andrew.

Please double check and post the complete model number of your dishwasher.
Also there are a couple of things I'd like to ask you: does water fills in so it's almost up to the heating...
Forum: Refrigerator & Freezer Repair 07-24-2015, 11:00 PM
Replies: 3
Views: 100
Posted By Simon / APP Team
Hi. The color would be your personal preference....

Hi.

The color would be your personal preference. I do not recommend to use a CFL bulbs, unless you are planning to use the refrigerator as a kitchen light :)
I am not sure a 100% but the appliance...
Forum: Washer Repair 07-24-2015, 12:44 PM
Replies: 1
Views: 71
Posted By Simon / APP Team
Hi. Based on the information you provided it's...

Hi.

Based on the information you provided it's most likely the tub bearings. The bearings comes with the outer tub. If you unplug the power cord, disconnect the water inlet hoses and remove the...
Forum: Refrigerator & Freezer Repair 07-24-2015, 12:24 PM
Replies: 3
Views: 100
Posted By Simon / APP Team
Hi. I believe you can use a regular incandescent...

Hi.

I believe you can use a regular incandescent appliance bulb as long as it fits to the original parameters: 40Watts, 120Volts, regular base size. You will have a hard time to find the same...
Forum: Oven Repair (including Ranges and Cooktops) 07-24-2015, 12:16 PM
Replies: 3
Views: 138
Posted By Simon / APP Team
Hi. Have you noticed if the bake burner comes on...

Hi.

Have you noticed if the bake burner comes on or only the ignitor glows?

Simon.
Forum: Dishwasher Repair 07-23-2015, 06:16 PM
Replies: 1
Views: 136
Posted By Simon / APP Team
Hi. Your dishwasher does not have a mechanical...

Hi.

Your dishwasher does not have a mechanical timer. It's equipped with the electronic control board. You need to determine if the control board is receiving 120VAC power supply. First check the...
Forum: Washer Repair 07-23-2015, 05:19 PM
Replies: 1
Views: 98
Posted By Simon / APP Team
Hi. Please provide the complete model number of...

Hi.

Please provide the complete model number of your washer.

Thank you,

Simon.
Forum: Heating, Ventilation, and Air Conditioning (HVAC) 07-23-2015, 05:16 PM
Replies: 1
Views: 138
Posted By Simon / APP Team
Thank you for shearing your experience with us....

Thank you for shearing your experience with us.

Simon.
Forum: Washer Repair 07-23-2015, 03:30 PM
Replies: 1
Views: 76
Posted By Simon / APP Team
Hi. Please double check the model number and...

Hi.

Please double check the model number and reposted it. Need a more detailed description of the problem. Will also help if you can send a picture of that nail.

Thank you,

Simon.
Forum: Refrigerator & Freezer Repair 07-23-2015, 03:26 PM
Replies: 1
Views: 63
Posted By Simon / APP Team
HI. PLease double check the model number and...

HI.

PLease double check the model number and repost it. I also would like to have more detailed description of the problem.

Thank you,

Simon.
Forum: Oven Repair (including Ranges and Cooktops) 07-23-2015, 03:04 PM
Replies: 3
Views: 138
Posted By Simon / APP Team
Hi. What do you use to measure the temperature...

Hi.

What do you use to measure the temperature in the oven? If it's accurate I need you next time when the temperature fails to go up to check if the bake ignitor (the bottom one) glows. If it does,...
Forum: Washer Repair 07-23-2015, 12:43 PM
Replies: 2
Views: 124
Posted By Simon / APP Team
Hi. Do you get any error codes? Did you check...

Hi.

Do you get any error codes? Did you check the rear bearings?

Simon.
Forum: Microwave Repair 07-23-2015, 12:03 PM
Replies: 1
Views: 130
Posted By Simon / APP Team
Hi. The followed is the test procedure for the...

Hi.

The followed is the test procedure for the hood motor:

Unplug microwave oven or disconnect power. Remove wire leads.
Use a multimeter to measure resistance:
■ High Speed—Normal: Red...
Forum: Refrigerator & Freezer Repair 07-23-2015, 10:54 AM
Replies: 1
Views: 72
Posted By Simon / APP Team
Hi. Please check and provide the complete and...

Hi.

Please check and provide the complete and correct model number. Then we'll see if we can get you the right manual.

Thank you,

Simon.
Forum: Dryer Repair 07-23-2015, 10:49 AM
Replies: 1
Views: 109
Posted By Simon / APP Team
Hi, Brandy. Did you take the dryer a part when...

Hi, Brandy.

Did you take the dryer a part when where replacing the element? If you did, you need to disassemble and reassemble it again. It should help.

Thank you,

Simon.
Forum: Refrigerator & Freezer Repair 07-23-2015, 10:23 AM
Replies: 1
Views: 75
Posted By Simon / APP Team
Hi. First of all you need to check the model...

Hi.

First of all you need to check the model number. It most likely is the PLHS267ZDB5 and if this is the case you may have a problem with a Adaptive defrost control board or the Cold control. If...
Forum: Oven Repair (including Ranges and Cooktops) 07-20-2015, 06:12 PM
Replies: 1
Views: 98
Posted By Simon / APP Team
Hi. Yes, you are absolutely right! It's the...

Hi.

Yes, you are absolutely right! It's the switch that controls the burner. There are two different types used in your range. From left to right on the console let's name them 1,2,3,4. The numbers...
Forum: Refrigerator & Freezer Repair 07-20-2015, 04:30 PM
Replies: 1
Views: 94
Posted By Simon / APP Team
Hi. Are you measuring the voltage at the defrost...

Hi.

Are you measuring the voltage at the defrost heater terminals? Try to bypass the defrost thermostat and see if that will make a difference. If the voltage not going to change, replace the...
Forum: Refrigerator & Freezer Repair 07-20-2015, 04:13 PM
Replies: 2
Views: 116
Posted By Simon / APP Team
Hi, Harry. The error code SY CF means that there...

Hi, Harry.

The error code SY CF means that there is a communication error between the display and the main refrigerator controls. Try to unplug the unit for a few minutes. if that doesn't help check...
Forum: Dryer Repair 07-20-2015, 12:26 PM
Replies: 7
Views: 295
Posted By Simon / APP Team
You are welcome. It's my pleasure! Simon.

You are welcome. It's my pleasure!

Simon.
Forum: Refrigerator & Freezer Repair 07-20-2015, 09:30 AM
Replies: 1
Views: 110
Posted By Simon / APP Team
Hi, Craig. Here are the breakdown diagrams and...

Hi, Craig.

Here are the breakdown diagrams and parts list for your refrigerator:

E23CS75DSS8

Please look at the diagrams and try to explain one more time what is the problem that you have. The...
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