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Forum: Washer Repair Yesterday, 07:57 AM
Replies: 2
Views: 98
Posted By sidfink43
Your symptoms are a little bit unusual, but...

Your symptoms are a little bit unusual, but almost all problems with these dryers is the rear bearing assembly. It is a steel ball in a plastic socket.

Try changing it out, and maybe changing the...
Forum: Washer Repair 05-16-2013, 11:01 AM
Replies: 3
Views: 157
Posted By sidfink43
If you purchased from this site you can return...

If you purchased from this site you can return it, if you did not then you have a spare part on your shelf.
Forum: Washer Repair 05-15-2013, 06:41 PM
Replies: 3
Views: 157
Posted By sidfink43
I am going to link you to the service manual, and...

I am going to link you to the service manual, and on page 88 it shows you how to get to the speed control unit.

http://www.emaservicetips.com/pdfs/490_3cuftHorizontalAxisWasherSM.pdf

Good luck....
Forum: Washer Repair 05-11-2013, 04:49 PM
Replies: 1
Views: 125
Posted By sidfink43
This is difficult to diagnose without being there...

This is difficult to diagnose without being there to see the washer, but I would go ahead and replace the assembly.

If you buy from this site and the part does not fix the problem you can return it.
Forum: Washer Repair 05-10-2013, 09:45 AM
Replies: 1
Views: 174
Posted By sidfink43
It is more likely that the transmission is...

It is more likely that the transmission is leaking the grease and in the process of failing.

Given the age of the machine and the complexity of a repair I think a new washer is the better option.
Forum: Washer Repair 05-06-2013, 05:10 PM
Replies: 1
Views: 160
Posted By sidfink43
This could be a faulty drain pump. I can no...

This could be a faulty drain pump.

I can no longer link you to a service manual for this model, but you should be able to find one on the net. You want the service manual for the Neptune 3000, and...
Forum: Washer Repair 05-06-2013, 04:50 PM
Replies: 1
Views: 164
Posted By sidfink43
Go ahead and try changing out the switch. If you...

Go ahead and try changing out the switch. If you buy from this site and that does not fix the problem you can return the part.

If you need more info please post a full model number so we can see...
Forum: Washer Repair 05-06-2013, 10:51 AM
Replies: 8
Views: 329
Posted By sidfink43
Okay, that explains a lot. Also this machine...

Okay, that explains a lot. Also this machine probably a lot older than you think, and being in the residence before you means it probably did get lots of crud.
Forum: Washer Repair 05-06-2013, 10:49 AM
Replies: 3
Views: 168
Posted By sidfink43
Great, glad you were able to diagnose it and get...

Great, glad you were able to diagnose it and get it fixed with a new timer!

Thanks for the update.
Forum: Washer Repair 05-06-2013, 09:35 AM
Replies: 8
Views: 329
Posted By sidfink43
Wow, thanks for the update. I have taken apart...

Wow, thanks for the update. I have taken apart washers a lot older than this one and have not had this kind of problem with crud buildup

Hope the cleaning solves your problem. Good luck and let us...
Forum: Washer Repair 05-05-2013, 05:11 PM
Replies: 1
Views: 172
Posted By sidfink43
If you look inside the lower service panel you...

If you look inside the lower service panel you should find tech notes that will show you how to do some testing.
Forum: Washer Repair 05-05-2013, 05:10 PM
Replies: 3
Views: 168
Posted By sidfink43
Take off the front panel and see if the belt is...

Take off the front panel and see if the belt is ok, or is broken and jammed.

Also check to see if the pulley will turn. If not you may have a broken transmission and that is causing your...
Forum: Washer Repair 05-05-2013, 07:26 AM
Replies: 3
Views: 174
Posted By sidfink43
Good luck, let us know how it turns out.

Good luck, let us know how it turns out.
Forum: Washer Repair 05-04-2013, 05:53 PM
Replies: 1
Views: 195
Posted By sidfink43
Hard to tell, not using enough water should not...

Hard to tell, not using enough water should not have damaged things.

Take off the front cover by inserting a thin blade screw driver in the gap between the top and front near the edges. Then look...
Forum: Washer Repair 05-04-2013, 05:49 PM
Replies: 1
Views: 168
Posted By sidfink43
I assume you mean it is stuck during the spin...

I assume you mean it is stuck during the spin cycle. The problem may be that the brakes are not releasing. Check out the Sticky at the top of the main washer repair page on direct drive brakes, and...
Forum: Washer Repair 05-04-2013, 05:46 PM
Replies: 3
Views: 174
Posted By sidfink43
Inside the lower service panel are some tech...

Inside the lower service panel are some tech notes that will test you how to do some testing and diagnostic work.

Focus on the door lock assembly for a loose wire or bad connection and more...
Forum: Washer Repair 05-02-2013, 02:16 PM
Replies: 3
Views: 197
Posted By sidfink43
I wish I had some suggestions here but I think...

I wish I had some suggestions here but I think Trial and Error is about the only way to go.

Good luck.
Forum: Washer Repair 05-02-2013, 02:14 PM
Replies: 3
Views: 212
Posted By sidfink43
Great, hope you find out the problem and get er...

Great, hope you find out the problem and get er fixed
Forum: Washer Repair 05-01-2013, 06:03 PM
Replies: 2
Views: 212
Posted By sidfink43
The MCU seems to fail more frequently on these...

The MCU seems to fail more frequently on these Duet models. I would get both parts and change them out one at a time, and see if that fixes things. If you buy from this site you can return the...
Forum: Washer Repair 05-01-2013, 06:00 PM
Replies: 3
Views: 197
Posted By sidfink43
Check for tech notes inside the lower service...

Check for tech notes inside the lower service panel or under the top. Focus on the electronic boards, there are two, a motor control board and a main control unit.

This appears to be a Canadian...
Forum: Washer Repair 05-01-2013, 03:48 PM
Replies: 8
Views: 329
Posted By sidfink43
Sounds good. You can replace the clutch and...

Sounds good. You can replace the clutch and brake cam without the special wrench.
Forum: Washer Repair 04-30-2013, 05:18 AM
Replies: 5
Views: 249
Posted By sidfink43
I think so but those of us who reply on this site...

I think so but those of us who reply on this site are volunteers and not connected to the parts operations of APP. I suggest you call in your order to determine the best way for you to receive...
Forum: Washer Repair 04-29-2013, 05:33 PM
Replies: 5
Views: 249
Posted By sidfink43
I don't think there is any real way you can see...

I don't think there is any real way you can see the problem, so go ahead and change it out. The thrust bearing on these models fails after a while, so replacing it is really good maintenance.

If you...
Forum: Washer Repair 04-29-2013, 04:48 PM
Replies: 1
Views: 200
Posted By sidfink43
It sounds like the bearing, except what you seem...

It sounds like the bearing, except what you seem to be saying is that the noise is on the final spin only and not the spin after the wash cycle. So that is terribly confusing.

If it is on both spin...
Forum: Washer Repair 04-29-2013, 04:26 PM
Replies: 5
Views: 249
Posted By sidfink43
It is hard to diagnose noises from afar, but with...

It is hard to diagnose noises from afar, but with the model it may be that the brakes are not releasing properly. You can try replacing the thrust bearing, here is the kit

AP4009132

Instructions...
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