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Search: Posts Made By: Jeff / APP Team
Forum: Refrigerator & Freezer Repair 04-14-2015, 08:09 AM
Replies: 25
Views: 38,700
Posted By Jeff / APP Team
Sorry, your model uses an inverter board. This...

Sorry, your model uses an inverter board. This takes the place of the relay overload. If it is new, and the compressor clicks off, you will need to replace the compressor on the unit. This requires...
Forum: Refrigerator & Freezer Repair 04-10-2015, 04:52 AM
Replies: 5
Views: 180
Posted By Jeff / APP Team
Here is the most common causes for the issue your...

Here is the most common causes for the issue your having with that style of damper you have. The most common complaint is
Fresh Food Too Cold.
Look for packages blocking the
freezer return.
(This...
Forum: Refrigerator & Freezer Repair 04-09-2015, 08:06 AM
Replies: 5
Views: 180
Posted By Jeff / APP Team
If all of that is good, you will need to check...

If all of that is good, you will need to check the thermistor sensors in the unit. If the thermistors are good, you will want to test the damper and see if it is opening and closing properly.
Forum: Refrigerator & Freezer Repair 04-08-2015, 09:20 AM
Replies: 5
Views: 180
Posted By Jeff / APP Team
Hello wawuerstlin. If you replaced the main...

Hello wawuerstlin. If you replaced the main board, you will need to check and see if your serial number matches the one that has to have the number 2 wire cut on the unit. This information can be...
Forum: Oven Repair (including Ranges and Cooktops) 04-08-2015, 09:14 AM
Replies: 1
Views: 163
Posted By Jeff / APP Team
There is a kit made for this unit. It has a new...

There is a kit made for this unit. It has a new blower motor and control board. You will need to replace all parts in the kit.

AP5665178
Forum: Refrigerator & Freezer Repair 04-08-2015, 07:39 AM
Replies: 2
Views: 182
Posted By Jeff / APP Team
Hello Smokyjoeko. You can force defrost by using...

Hello Smokyjoeko. You can force defrost by using a jumper wire on the main board and going across the line (J-11) and defrost terminal (J-9). This should turn the heater on. If the heater comes on,...
Forum: Washer Repair 04-08-2015, 07:29 AM
Replies: 1
Views: 170
Posted By Jeff / APP Team
F then 1 flashes when the control detects an out...

F then 1 flashes when the control detects an
out of range pressure signal.
➔ Check pressure hose connection from tub
to machine/motor control. Is hose pinched,
kinked, plugged, or leaking...
Forum: Refrigerator & Freezer Repair 04-08-2015, 07:05 AM
Replies: 1
Views: 150
Posted By Jeff / APP Team
Hello Judy. You will need to install a evap drain...

Hello Judy. You will need to install a evap drain probe and a seal kit into the unit. Check out the attachment on this post.

To do this, Disassemble the Cap. Disassemble the Top Table. Disassemble...
Forum: Dryer Repair 04-08-2015, 06:53 AM
Replies: 1
Views: 165
Posted By Jeff / APP Team
Hello HUSKERBAY. Couple of things to check here....

Hello HUSKERBAY. Couple of things to check here. First check the thermal fuse on the unit. It should read closed for continuity. If it is good, then look for a broken belt or a bad door switch. If...
Forum: Washer Repair 04-08-2015, 06:29 AM
Replies: 1
Views: 156
Posted By Jeff / APP Team
Hello Owen. Stand by mode is when the unit has...

Hello Owen. Stand by mode is when the unit has power coming to it, but none of the lights are on. In other words, you have not activated a cycle or pressed any buttons on the console. This is know as...
Forum: Oven Repair (including Ranges and Cooktops) 04-02-2015, 07:35 AM
Replies: 1
Views: 186
Posted By Jeff / APP Team
Based on the information you provided, it sounds...

Based on the information you provided, it sounds like the electronic control board has failed on the unit. Test and see if there is power coming to the control board and if so, replace the...
Forum: Refrigerator & Freezer Repair 02-12-2015, 09:34 AM
Replies: 71
Views: 143,446
Posted By Jeff / APP Team
That would indicate an open winding in the...

That would indicate an open winding in the compressor. You will need a new compressor. Thank you. AP4514660
Forum: Refrigerator & Freezer Repair 08-14-2014, 07:09 AM
Replies: 28
Views: 21,610
Posted By Jeff / APP Team
You will need to remove the drawer, baskets,...

You will need to remove the drawer, baskets, icemaker, fan cover, thermistor cover in the upper right corner, and then the back wall. Once all is removed, you can access and clean out the drain under...
Forum: Refrigerator & Freezer Repair 08-14-2014, 07:01 AM
Replies: 28
Views: 21,610
Posted By Jeff / APP Team
It will not clear up on it's own. If the drain is...

It will not clear up on it's own. If the drain is clogged, it will need to be cleaned out. And looking at the photos, it looks like it needs to be cleaned out.
Forum: Refrigerator & Freezer Repair 08-14-2014, 06:58 AM
Replies: 28
Views: 21,610
Posted By Jeff / APP Team
It does look like the drain is clogged. Give it a...

It does look like the drain is clogged. Give it a day or 2 and see if the water comes back. Then you will know for sure that it needs to be cleaned out.
Forum: Refrigerator & Freezer Repair 08-14-2014, 04:19 AM
Replies: 28
Views: 21,610
Posted By Jeff / APP Team
You will need to remove the drawer.

You will need to remove the drawer.
Forum: Microwave Repair 07-28-2014, 07:16 AM
Replies: 3
Views: 2,078
Posted By Jeff / APP Team
There is a T.C.O before the filter board. Test...

There is a T.C.O before the filter board. Test for power tot he filter board, and if it is not there, you will need to test the T.C.O. Let me know if you need more help! Thanks.
Forum: Washer Repair 02-11-2014, 07:08 AM
Replies: 1
Views: 516
Posted By Jeff / APP Team
You need to check and see if the motor bracket is...

You need to check and see if the motor bracket is banging on the base of the unit. If so, you will need to replace the top apron on the unit. These had an issue with bending and sagging and rubbing...
Forum: Dryer Repair 01-10-2014, 09:21 AM
Replies: 17
Views: 20,332
Posted By Jeff / APP Team
Post a question under the Question and Answers...

Post a question under the Question and Answers section on this part page. Include your email and I will send you some information to help you on this model. Thanks.

AP4201716
Forum: Dryer Repair 01-10-2014, 08:14 AM
Replies: 17
Views: 20,332
Posted By Jeff / APP Team
It needs 240 VAC to heat and an extension cord is...

It needs 240 VAC to heat and an extension cord is 120 VAC. It is not going to heat with 120 VAC, but it will run.
Forum: Dryer Repair 01-10-2014, 07:15 AM
Replies: 17
Views: 20,332
Posted By Jeff / APP Team
Ok, then you are either dropping ground, or the...

Ok, then you are either dropping ground, or the element is bad, but testing good. If the voltage is there, it should heat.
Forum: Dryer Repair 01-09-2014, 07:09 AM
Replies: 17
Views: 20,332
Posted By Jeff / APP Team
There is some thermostats that if bad, will...

There is some thermostats that if bad, will prevent the heater from working. If you access the heater, you have 2 wires coming to it. Unplug both wires from the heater, and make sure they are not...
Forum: Dryer Repair 01-09-2014, 04:20 AM
Replies: 17
Views: 20,332
Posted By Jeff / APP Team
Hello Steve. No, you will measure for 120 volts...

Hello Steve. No, you will measure for 120 volts from the relay and the other 120 is from the motor. This gives you your 240 volts at the heater when you measure across both heater wires.
Forum: Refrigerator & Freezer Repair 08-06-2013, 04:48 AM
Replies: 28
Views: 21,610
Posted By Jeff / APP Team
Remove the door and the basket from the freezer...

Remove the door and the basket from the freezer by pressing on the locking tabs in the photo you provided.
Press the tabs and remove the glides out of the freezer.
Remove either the left or right...
Forum: Refrigerator & Freezer Repair 08-05-2013, 09:21 AM
Replies: 28
Views: 21,610
Posted By Jeff / APP Team
Hello Jessica. Yes, it could be the same issue....

Hello Jessica. Yes, it could be the same issue. Try the method above and see if it resolves your issue. Thanks!!
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