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Search: Posts Made By: Joe / APP Team
Forum: Dishwasher Repair 04-08-2014, 06:35 AM
Replies: 36
Views: 28,254
Posted By Joe / APP Team
Silkfur, When you program into the test mode...

Silkfur, When you program into the test mode properly, the first thing to occur will be the dishwasher filling with water. You will need to use a multi meter, attach the meter leads to the terminals...
Forum: Washer Repair 04-07-2014, 11:43 AM
Replies: 21
Views: 32,695
Posted By Joe / APP Team
The black powdery substance is a bit worrisome, a...

The black powdery substance is a bit worrisome, a good indication that the shaft or bearings are worn, or something is out of alignment. But then, there should also be water marks or moisture inside...
Forum: Washer Repair 04-07-2014, 07:18 AM
Replies: 21
Views: 32,695
Posted By Joe / APP Team
Yes, it could be the cause of the F 51 code and...

Yes, it could be the cause of the F 51 code and the noise. If the tub hub doesn't engage the shaft hub properly, this can cause a "drag" on the drive system and create the F 51 error code. You also...
Forum: Washer Repair 03-31-2014, 08:07 AM
Replies: 21
Views: 32,695
Posted By Joe / APP Team
Kl, It's not likely the tub or basket. But you do...

Kl, It's not likely the tub or basket. But you do want to recheck the hub assembly

AP3892170

If the "teeth" on either of the hubs are distorted or "rounded off" or worn to the point that they can't...
Forum: Washer Repair 03-31-2014, 07:59 AM
Replies: 19
Views: 13,182
Posted By Joe / APP Team
mcclainms, The F54 code indicates an issue in the...

mcclainms, The F54 code indicates an issue in the drive system " F 54 Motor Control Overcurrent F then 54 flashes when the machine/motor control detects high current for the motor module. Does basket...
Forum: Dishwasher Repair 03-31-2014, 07:39 AM
Replies: 36
Views: 28,254
Posted By Joe / APP Team
Silkfur, The attached tech sheet, will give you...

Silkfur, The attached tech sheet, will give you the programming sequence for entering the test modes of the control board. But, it sounds more like you may have a failed fill valve...
Forum: Washer Repair 03-31-2014, 07:18 AM
Replies: 16
Views: 10,159
Posted By Joe / APP Team
Shade Tree, Thanks for the update information....

Shade Tree, Thanks for the update information. Low DC voltage, can be "tricky" to test for, and can give a lot of false readings. Quite often, you have to use the L1 power supply as a "common" ground...
Forum: Washer Repair 03-27-2014, 06:23 AM
Replies: 16
Views: 10,159
Posted By Joe / APP Team
ShadeTree, You've got it diagnosed properly, and...

ShadeTree, You've got it diagnosed properly, and ready to repair. Just remember to make sure you have a good tight fit on the connector and wires to the actuator when you install the part.
Forum: Washer Repair 03-26-2014, 08:31 AM
Replies: 21
Views: 32,695
Posted By Joe / APP Team
OK, Keep in touch, we'll get this washer going...

OK, Keep in touch, we'll get this washer going one way or another.
Forum: Washer Repair 03-26-2014, 07:00 AM
Replies: 21
Views: 32,695
Posted By Joe / APP Team
Klcannon, Just a small dab of grease on the...

Klcannon, Just a small dab of grease on the surface of the end of the impeller shaft, is all that's needed. the end of the shaft that seats in the rotor. When you installed the [AP4327312] sensor...
Forum: Washer Repair 03-25-2014, 06:57 AM
Replies: 21
Views: 32,695
Posted By Joe / APP Team
Kl, When you replaced the RPS kit AP4327312 You...

Kl, When you replaced the RPS kit
AP4327312
You needed to remove the rotor
AP3882831
and the stator
AP5306946
When you removed these parts, did you notice water, debris, or discoloration on the...
Forum: Washer Repair 03-24-2014, 02:37 PM
Replies: 21
Views: 32,695
Posted By Joe / APP Team
Klcannon, When you replaced the sensor, did you...

Klcannon, When you replaced the sensor, did you notice any moisture or water inside the rotor/stator assembly ? This could indicate a weak or leaking tub seal and or "washed out" tub bearings, that...
Forum: Washer Repair 03-24-2014, 12:07 PM
Replies: 19
Views: 13,182
Posted By Joe / APP Team
Mcclain, You're Welcome !!! Drilling holes in...

Mcclain, You're Welcome !!!

Drilling holes in the balance ring, will only create other issues, and hopefully your post and others will help to resolve a lot of the misinformation

Thanks Again,
Forum: Washer Repair 03-24-2014, 06:43 AM
Replies: 19
Views: 13,182
Posted By Joe / APP Team
Mcclain, We would normally recommend a thin coat...

Mcclain, We would normally recommend a thin coat of lubricant on the shaft assembly using "molykote" lube

AP4027115

But, any water proof lubricant will work. Just remember to " not over do it",...
Forum: Dishwasher Repair 03-24-2014, 06:25 AM
Replies: 36
Views: 28,254
Posted By Joe / APP Team
Jim, The first thing to check is the water...

Jim, The first thing to check is the water temperature in the tub, at the end of the initial fill cycle. It has to be a minimum 120 dgrs.F. If the water isn't hot enough, the heater and sensor can...
Forum: Microwave Repair 03-17-2014, 03:07 PM
Replies: 5
Views: 1,830
Posted By Joe / APP Team
Susiebell, Your post information would indicate...

Susiebell, Your post information would indicate an issue in the key pad assembly, you'll need to remove the control panel and check that the ribbon between the control board and the control panel is...
Forum: Washer Repair 03-05-2014, 11:47 AM
Replies: 11
Views: 3,381
Posted By Joe / APP Team
Christine, Sometimes that happens, There's...

Christine, Sometimes that happens, There's probably a "cosmetic" disclaimer in your extended warranty(cosmetic parts aren't covered).

But if you can get a model number and a e mail address to us,...
Forum: Refrigerator & Freezer Repair 02-20-2014, 06:18 AM
Replies: 19
Views: 7,495
Posted By Joe / APP Team
Tamara, We're going to need the complete model...

Tamara, We're going to need the complete model number (11 digits) so we can review service and parts history, and any technical information or updates. From the sound of it, you may have an "IDI"...
Forum: Refrigerator & Freezer Repair 02-19-2014, 11:43 AM
Replies: 19
Views: 7,495
Posted By Joe / APP Team
Tammy, It's not likely to be a switch or control...

Tammy, It's not likely to be a switch or control problem, if the motor hums, and try's to turn, you're getting some power to the motor. Try this, remove the ice bin, dump the ice into a clean...
Forum: Washer Repair 01-28-2014, 06:21 AM
Replies: 13
Views: 1,308
Posted By Joe / APP Team
Greg, Great job. Glad you were able to figure it...

Greg, Great job. Glad you were able to figure it out. You should be up and running soon.

Meters can be tricky, and you have to take care of them, keep them calibrated and in good working order....
Forum: Washer Repair 01-27-2014, 11:40 AM
Replies: 13
Views: 1,308
Posted By Joe / APP Team
Greg, That's even better, didn't really want you...

Greg, That's even better, didn't really want you to go through the extra expense, but the "Pin Point" leads would be best.
Forum: Washer Repair 01-27-2014, 09:25 AM
Replies: 13
Views: 1,308
Posted By Joe / APP Team
Greg, You'll need to use small paper clips...

Greg, You'll need to use small paper clips (metal) or large needles or pins, insert then into the outside terminals of the IM3 connector and check for 4 to 5 VDC across the pins, while the motor is...
Forum: Refrigerator & Freezer Repair 01-21-2014, 06:31 AM
Replies: 19
Views: 7,495
Posted By Joe / APP Team
HelpMe, You'll need to dismantle the front of the...

HelpMe, You'll need to dismantle the front of the dispenser assembly and access the switch bracket assembly, so you can check the actuator switch

AP3131893

and check the switch circuit and...
Forum: Washer Repair 01-17-2014, 11:37 AM
Replies: 11
Views: 3,381
Posted By Joe / APP Team
Cmduran, Great, glad you're up and running. Yes,...

Cmduran, Great, glad you're up and running. Yes, it can be a bit difficult or a balancing act like you stated. Thanks Again
Forum: Refrigerator & Freezer Repair 01-10-2014, 02:39 PM
Replies: 3
Views: 1,854
Posted By Joe / APP Team
Fredss, without a model number, that's a bit...

Fredss, without a model number, that's a bit difficult but, in most "bottom mount" drawer freezer refrigerators the upper bins have tabs that align and slip into slots molded into the drawer glides....
Showing results 1 to 25 of 500

 
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