[genuine]

Hi there my problem is that the ice trap door won't open when you try to get ice it falls into door from ice bucket but flap will not open ..... any help would be appreciated

[Gene]

Did you hear a click when depressed the dispenser cradle?

Gene.

[genuine]

yes there is a click noise but no movement on trap door

[Gene]

You have to take apart the ice & water dispenser on the freezer door to find out what is wrong with the chute door.

Use a small flat screwdriver to unlock the tabs at the bottom of the control panel. Slide the bottom out and down.

Disconnect the wiring harness connectors.

Remove the four Phillips screws in the door dispenser housing.

Slide out the housing and disconnect the target switch and dispenser light connectors.

Diagnose the problem and find needed parts, using the reference numbers from the break down diagram.

Here are the break down diagrams for the GE refrigerator Model GSS20IEMBWW

Gene.

[genuine]

thanks for your help it turned out to be the solinoid for the trap