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Fridge Freezer side-by-side not cold

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I found a thread on your website that helped me here: http://forum.appliancepartspros.com/...-not-cold.html repairgarcia was having the same problem I was

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Old 05-17-2010, 06:51 AM
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Default Fridge Freezer side-by-side not cold
Model Number: GSS25LGMABB   Brand: GE   Age: 5 - 10 years   

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I found a thread on your website that helped me here:

GE fridge and freezer not cold

repairgarcia was having the same problem I was on a different fridge. The condenser is warm and there's a line coming out that is cold. Frost is built up on the back of the freezer. I defrosted the back of my freezer with a hair dryer and it's working fine now. What I need to find out is what part to replace. He was told to replace the heater. There are 2 heaters on your website and I'm not sure which one I need. Although the first one in the diagram looks like wires and a connector, but costs about the same.

part no. ap3708258 - def htr (no picture) or
part no. ap3183311 - heater & bracket asm

This is assuming the problem is not a sensor.

I should mention that the Freezer was not cold, but the fridge side seemed to be working fine.

Thanks for your help.


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Last edited by vtxcbr : 05-17-2010 at 09:09 AM.
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