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Refrigerator door will not close automatically

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Until recently, the door on my Kitchen Aid refrigerator closed tightly as soon as the door was released. Now, the

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Old 06-24-2008, 05:20 PM
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Default Refrigerator door will not close automatically
Model Number: KBRS22KKBL00   Brand: Kitchen Aid   Age: 5 - 10 years   

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Until recently, the door on my Kitchen Aid refrigerator closed tightly as soon as the door was released. Now, the door frequently stops about an inch short of the seal. Any idea why?


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  #2 (permalink)  
Old 06-25-2008, 03:18 PM
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Hi Dave,

Which door are you talking about: freezer or freshfood compartment?

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Old 08-07-2008, 10:10 AM
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Default Same Problem, but a GE

I have a n old GE refrigerator with a freezer door and refrig door. The refrig door does not seal unless I press with some pressure against the door, then it seals well. If I forget to press and just let the door swing with light pressure, it stays open about an inch. Think its a hinge problem, or does the door seal gasket need replacing. If it's the gasket, are they
hard to replace? Thanks a million to anyone who responds.
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Old 08-08-2008, 01:19 AM
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Hi Bob,

What is the complete model number of the refrigerator?

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Old 08-08-2008, 02:17 PM
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Gene,

I found a technical data sheet attached to the refrigerator and it has GE Model 203C2973P006 at the top. I believe this is the model. I looked for a stamped model plate on the unit, but have not found it. Where do they stamp the model on most refrigerators? Thanks a million for your response.

Bob
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Old 08-08-2008, 11:53 PM
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Bob,

The number you found is the part number for the data sheet. You can use the Model number locater to find the model number of your refrigerator.

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Old 04-23-2010, 07:35 AM
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Newer model KitchenAid refrigerator doors have a two piece cam on the lower hinge that assists the door in shutting. This cam is made of plastic and the weight of the door tends to grind away this part quickly. To see if you have the cam and it's worn, lay on the floor and compare the freezer door to the fridge while someone opens it. If the cam is there, you'll see the door rise up about a 1/4" when you open it.
If the fridge is a newer model, a call to KitchenAid customer service will get you the parts. If it is out of warranty, they will send you the parts for free if you politely point out that an expensive fridge shouldn't fail like this so quickly.
This is an easy part to part to replace, though it does require taking the door off to do it. Screwdriver and a small socket set is all that is required. 15 minutes to complete the task, including taking the fridge contents off the door. :-)
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