[editorguy]

Every 30 days I have to remove all the food in the (pull-out drawer) freezer and chop away ice build-up. The ice seems to flow like lava from the top of the rear wall of the freezer and then spread out across the floor of the freezer. A month of build up is so significant that getting the freezer drawer to open and close is a real chanllenge. Can you suggest a fix? Thanks.

[abadfish66]

The easiest way to take care of this problem would be to unplug the unit and let it defrost overnight. What you have is a defrost drain tube that is frozen up, I can give you instruction on how to fix, you will need to take the bottom of the freshfood section apart, let me know which way you want to fix this.

[editorguy]

Thanks for the reply. I would like to give this a permanent fix if I could, so taking the bottom off the fresh food section is not a problem for me. If you could pass along the remaining steps, that would be great. Thanks!

[abadfish66]

WE nee to determine what is at fault, so remove the bottom of the refer section, should be 2 screws in the front, but not the 2 screws facing you. you will need to pry up at the front of the bottom plastic cover until it is out, and pull it out of there. It is kinda difficult, but it does come out. Next take out the styrofoam cover and tell me what you see, is it heavy frost, or thick ice in there?